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For Companies At a Glance
- Tasks: Drive account growth and provide insights on campaign performance.
- Company: Join a global leader in mobile ad tech with innovative machine learning solutions.
- Benefits: Enjoy remote or hybrid work flexibility and a thriving company culture.
- Why this job: Be part of a rapidly growing, profitable business making an impact in gaming.
- Qualifications: Experience in customer success or account management, especially in programmatic advertising.
- Other info: Work closely with product and sales teams to meet client needs.
The predicted salary is between 48000 - 72000 £ per year.
Opportunity to drive sophisticated machine learning solutions for a global leader within mobile ad tech gaming.
The Company:
- True Machine Learning proprietary technology
- Very strong supply partnerships
- Over 100% year on year growth
- Profitable business
- International business with multiple global locations
The Role:
- Commercial account growth role, driving upsell and cross-sell opportunities across different machine learning solutions
- Client reporting and actionable insights based on campaign performance and platform usage
- Working closely with product and sales to align on client platform needs
- Remote or hybrid flexibility
Desired Skills & Experience:
- Customer Success / Account Management experience within programmatic / user acquisition
- Highly analytical with ability to present actionable insight to clients
- Ability to grasp complex machine learning concepts
Senior Customer Success Manager at Mobile Ad Tech (Gaming Apps) employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Manager at Mobile Ad Tech (Gaming Apps)
✨Tip Number 1
Familiarise yourself with the latest trends in mobile ad tech and machine learning. Understanding the nuances of these technologies will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the gaming and ad tech industries. Attend relevant webinars, conferences, or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven account growth or improved customer success in previous roles. Highlighting measurable outcomes will showcase your ability to deliver results in a similar position.
✨Tip Number 4
Research the company’s current clients and their success stories. Being able to reference these during your discussions will show your genuine interest in the company and its impact on the industry.
We think you need these skills to ace Senior Customer Success Manager at Mobile Ad Tech (Gaming Apps)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior Customer Success Manager position. Understand the key responsibilities, such as driving account growth and providing actionable insights based on campaign performance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer success or account management, particularly within programmatic advertising or user acquisition. Use specific examples to demonstrate your analytical skills and ability to present insights.
Showcase Technical Knowledge: Since the role involves machine learning solutions, make sure to mention any relevant technical knowledge or experience you have with machine learning concepts. This could set you apart from other candidates.
Tailor Your Application: Customise your application materials to reflect the company's values and the specifics of the role. Use keywords from the job description to ensure your application resonates with the hiring team.
How to prepare for a job interview at Grey Matter Recruitment
✨Understand Machine Learning Basics
Since the role involves sophisticated machine learning solutions, make sure you have a solid grasp of basic concepts. Be prepared to discuss how these concepts can be applied in the context of mobile ad tech and gaming apps.
✨Showcase Your Analytical Skills
Highlight your ability to analyse data and present actionable insights. Prepare examples from your past experience where you successfully used data to drive client decisions or improve campaign performance.
✨Demonstrate Client Management Experience
Be ready to discuss your previous roles in customer success or account management. Share specific instances where you drove upsell or cross-sell opportunities, especially in a programmatic or user acquisition context.
✨Align with Company Values
Research the company’s growth and values. Be prepared to explain how your personal values align with theirs, particularly regarding innovation and client success in the mobile ad tech space.
