At a Glance
- Tasks: Manage strategic customer accounts and drive growth through relationship building and tailored solutions.
- Company: Leading SaaS provider transforming procurement with innovative cloud technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Dynamic work culture focused on innovation and long-term partnerships.
- Why this job: Join a collaborative team and make a real impact on customer success and business growth.
- Qualifications: Experience in Account Management or Sales within a SaaS environment is essential.
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The Company
- Cloud-based procurement and spend management software, helping organisations transform the way they manage purchasing, suppliers, invoices and payments through a single, integrated SaaS platform.
- Market-leading procurement technology that improves efficiency, financial control and visibility of organisational spend.
- Cloud-based platform enabling customers to modernise procurement processes through secure, scalable technology.
- Collaborative, customer-focused culture where innovation, continuous improvement and long-term partnerships are valued.
The Role
- Own and grow a portfolio of strategic customer accounts, building trusted relationships while driving account expansion and long-term commercial success.
- Working closely with Customer Success, Professional Services and Product teams, you’ll play a key role in increasing customer value, strengthening retention and identifying new revenue opportunities
- Develop strategic account plans, lead Executive Business Reviews and partner with senior stakeholders to understand business objectives and align tailored SaaS solutions.
- Identify and manage upsell and cross-sell opportunities, building compelling commercial proposals and business cases that support customer growth.
- Own renewal and expansion conversations, negotiating commercial terms, managing contract lifecycles and driving multi-year agreements where appropriate.
- Maintain accurate account plans, pipeline forecasts and CRM data, collaborating with internal teams to deliver an outstanding customer experience and achieve revenue growth targets.
Desired Skills and Experience
- Previous experience in Account Management, Customer Success or Sales within a SaaS or software environment, with a strong focus on growing existing customer accounts.
- Proven ability to build relationships with senior stakeholders, manage commercial conversations and identify upsell and cross-sell opportunities.
- Strong commercial awareness, with experience negotiating contracts, renewals and pricing while managing a strategic account portfolio.
- Excellent organisational, communication and stakeholder management skills, with the ability to manage multiple accounts, maintain accurate forecasts and deliver against revenue targets.
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Senior Sales Account Manager at Enterprise Procurement and Spend Management SaaS in Reading employer: Grey Matter Recruitment
Join a dynamic global AI advertising technology company that champions innovation and growth. With a strong focus on employee development, you will benefit from a collaborative work culture that encourages creativity and offers ample opportunities for career progression. Located in the UK, this role provides the unique advantage of working with cutting-edge technology while being part of a high-performing team dedicated to driving success.
We think you need these skills to ace Senior Sales Account Manager at Enterprise Procurement and Spend Management SaaS in Reading
Account Management
Customer Success
Sales
SaaS
Relationship Building
Commercial Awareness
Contract Negotiation
