Technical Support Executive at Operations Management SaaS in London

Technical Support Executive at Operations Management SaaS in London

London Full-Time No working from home possible
Grey Matter Recruitment

Kickstart your tech career by solving real customer challenges across SaaS software, integrations, data migrations, and technical troubleshooting.


The Compan

  • yA leading SaaS provider helping businesses streamline operations through innovative cloud-based software solution
  • sEstablished technology business with a loyal customer base and strong industry reputatio
  • nCollaborative, supportive environment with clear progression opportunitie
  • sHybrid working, strong benefits package, and ongoing training and developmen

t
The Ro

  • leA customer-facing technical support role offering exposure beyond traditional helpdesk suppo
  • rtInvestigate software issues, support customers, and troubleshoot technical inciden
  • tsGain hands-on experience with SQL queries, XML data, software integrations, and data migrati
  • onWork closely with technical teams to solve complex problems and deliver an excellent customer experien

ce
Desired Skills and Experie

  • nceTechnical support, helpdesk, or customer support experie
  • nceSQL knowledge and confidence writing basic quer
  • iesExperience with
  • XMLBonus points: Software integration, Data migration, B2B SaaS or CRM experie
nce
Grey Matter Recruitment

Contact Details:

Grey Matter Recruitment Recruitment Team