Director, Customer Success – AI Retail Media AdTech SaaS
Exciting opportunity to join a hyper‑growth Retail Media AdTech platform transforming how the world’s leading eCommerce brands approach omnichannel advertising. Own key enterprise client relationships, drive measurable impact, and lead a high‑performing client success team.
The Company
$80 million in VC funding
100% year‑on‑year growth for 5 years
Clients include Apple, Amazon, Facebook
The Role
As Director, Client Success, you’ll play a pivotal role in ensuring the success of the company’s most strategic clients.
Build and grow relationships with Tier 1 enterprise clients, ensuring long‑term success
Lead and mentor a client‑facing team, implementing best practices to deliver results
Collaborate cross‑functionally with Product, Sales, and Solutions to drive adoption and innovation
Shape
Director, Customer Success at AI Retail Media AdTech SaaS in London employer: Grey Matter Recruitment
As a VP of Customer Expansion at our leading AI-powered MarTech platform, you will thrive in a dynamic and innovative work culture that prioritises employee growth and collaboration. With access to cutting-edge technology and the opportunity to engage with some of the UK's largest enterprise customers, you will play a pivotal role in shaping our strategic direction while enjoying competitive benefits and a supportive environment that fosters professional development.
