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- Tasks: Build relationships with top enterprise clients and design advertising strategies.
- Company: Join a leading Consumer Insights AdTech platform with over 500 global employees.
- Benefits: Enjoy extensive benefits including bonuses, insurance, and share options.
- Why this job: Make a real impact in the world of financial customer data and advertising.
- Qualifications: Experience in account management or customer success, preferably in AdTech or media.
- Other info: Work in a stable, award-winning company with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity to join an established Consumer Insights AdTech platform, build relationships with some of the world's leading enterprise companies and immerse yourself in the world of financial customer data and advertising!
The Company:
- Over 500 global employees
- Stable, profitable, public company
- Clients the likes of Lloyds, Santander, Sky and Sainsburys
- Multi-award winning, including Deloitte Fast 500 and Entrepreneur 360
- Extensive benefits; bonus, insurance, shares etc
The Role:
- The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one.
- Report directly to the VP of Customer Success
- Grow and maintain accounts for a small group of high-touch enterprise clients
- Design and deliver advertising strategy based on customer insights
Skills & Expertise:
- Account Management / Customer Success type background
- AdTech, MarTech, Customer Insights or Media Agency experience
- Commerciality - revenue driving / up-sell / cross-sell
- Data insights and campaign management
To apply for this role, please send a copy of your CV to mhairi@gmrecruit.co.uk
Customer Success Manager (12 month FTC) at Customer Insights AdTech in London employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (12 month FTC) at Customer Insights AdTech in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s clients and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice our pitch! We should be ready to explain how our experience aligns with their needs, especially in account management and customer success. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us top of mind and show our enthusiasm for the role. Let’s make it count!
We think you need these skills to ace Customer Success Manager (12 month FTC) at Customer Insights AdTech in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in account management and any relevant AdTech or MarTech background. We want to see how you can bring value to our high-touch enterprise clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your skills align with our mission. Be sure to mention any specific experiences that relate to financial customer data and advertising.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven revenue, managed campaigns, or improved client relationships. We love seeing tangible results!
Apply Through Our Website: While you can send your CV to the email provided, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Customer Insights
Dive deep into the world of customer insights and AdTech before your interview. Familiarise yourself with the latest trends and how they impact advertising strategies. This will not only show your enthusiasm but also your understanding of the industry.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed high-value accounts. Highlight your ability to grow and maintain relationships, as this is crucial for the role. Use metrics to demonstrate your success!
✨Understand Their Clients
Research the company's key clients like Lloyds, Santander, and Sky. Be ready to discuss how you would approach their unique needs and challenges. This shows that you're proactive and genuinely interested in contributing to their success.
✨Prepare Questions About Growth Strategies
Think about questions related to account growth and customer success strategies. Asking insightful questions not only demonstrates your knowledge but also your eagerness to be part of their team and contribute to their goals.
