At a Glance
- Tasks: Lead client success from onboarding to upselling in a fast-paced AI-driven environment.
- Company: Join a market leader in AI-first GEO/AEO solutions with impressive growth.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional development.
- Why this job: Make a real impact in the eCommerce space while working with top brands like H&M.
- Qualifications: Experience in SaaS, eCommerce, PPC, or SEO is essential.
- Other info: Be part of a rapidly growing company with a focus on innovation and client success.
The predicted salary is between 36000 - 60000 Β£ per year.
We are currently looking for a Client Success Manager to join a market-leader and one of the fastest growing AI-first GEO/AEO companies globally. This is an ideal opportunity for a Client Success Manager with experience in the eCommerce/Search & SEO space, to step into a highly impactful position with extensive growth opportunity.
Company:
- Market-leader in helping ecommerce brands appear on searches through AI channels / LLMs
- Β£10M Series A funding
- Clients include Next, JD Sports & H&M
- A clear market leader in the GEO/AEO space
- Growing at over 200% Year on Year
Role:
- Value-led approach to Client Success, confident working with both Mid-Market and Enterprise accounts
- Owning client journey end-to-end; from onboarding & implementation through to upsell & cross-sell
- Be at the forefront of the AEO/GEO space
Experience Needed:
- Experience in SaaS and/or Ecommerce / PPC / SEO
- Ideally some knowledge of SEO or Search advertising
- Self-starter who is looking to work in a hyper scaling business
- Strong understanding of how AI is transferring how brands need to be viewed online
Client Success Manager at AI-first GEO/AEO Platform in London employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Success Manager at AI-first GEO/AEO Platform in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at companies you're interested in. A friendly chat can open doors and give you insights that might just land you that Client Success Manager role.
β¨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in eCommerce, SEO, or SaaS. When you get the chance to chat with potential employers, having tangible examples of your success can really set you apart.
β¨Tip Number 3
Be proactive! Donβt wait for job openings to pop up. Reach out directly to companies you admire, like ours, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to get noticed.
β¨Tip Number 4
Stay updated on industry trends! Knowing the latest in AI, GEO, and AEO will not only help you in interviews but also show your passion for the field. Plus, it gives you great talking points when connecting with others in the industry.
We think you need these skills to ace Client Success Manager at AI-first GEO/AEO Platform in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Client Success Manager role. Highlight your experience in eCommerce, SEO, and any relevant SaaS knowledge. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit for our AI-first GEO/AEO platform.
Showcase Your Achievements: Donβt just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully managed client journeys and driven results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at Grey Matter Recruitment
β¨Know Your Stuff
Make sure you brush up on the latest trends in eCommerce, SEO, and AI technologies. Familiarise yourself with how these elements interact and impact client success. Being able to discuss specific examples or case studies will show your depth of knowledge.
β¨Showcase Your Client Success Skills
Prepare to share concrete examples of how you've successfully managed client relationships in the past. Highlight your experience with onboarding, upselling, and cross-selling, as well as any metrics that demonstrate your impact on client satisfaction and retention.
β¨Understand the Companyβs Vision
Research the companyβs mission and values, especially their approach to AI in the GEO/AEO space. Be ready to discuss how your personal values align with theirs and how you can contribute to their growth trajectory.
β¨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their strategies for client success, how they measure success, and what challenges they foresee in the rapidly evolving AI landscape. This demonstrates your proactive mindset and genuine interest.