Customer Success Manager in England

Customer Success Manager in England

England Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
Go Premium
Grey Matter Recruitment

At a Glance

  • Tasks: Drive success for global brands by optimising marketing campaigns and analysing performance data.
  • Company: Fast-growing AI AdTech SaaS platform with $100m in funding.
  • Benefits: Bonus, share options, and extensive benefits package.
  • Other info: Exciting opportunity to work with top global brands and agencies.
  • Why this job: Join a dynamic team impacting digital marketing across 190 countries.
  • Qualifications: Proven experience in Retail Media and strong relationship management skills.

The predicted salary is between 36000 - 60000 £ per year.

Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team.

The Company:

  • $100m in funding by top VCs
  • Manage $8B annually in media spend
  • Power digital marketing campaigns in more than 190 countries
  • Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
  • Bonus, share options and extensive benefits

The Role:

As a Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

  • Build and optimize successful marketing campaigns across Amazon, Walmart, etc.
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients' KPIs
  • Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements:

  • Proven Retail Media/Commerce expert, confident working with high-value global brands
  • Experience across full Amazon Ads suite highly beneficial
  • Highly strategic, comfortable managing and developing relationships with senior stakeholders
  • Data-driven with strong attention to detail

Customer Success Manager in England employer: Grey Matter Recruitment

Join a dynamic and innovative AI AdTech SaaS platform that is not only at the forefront of digital marketing but also offers a vibrant work culture that fosters collaboration and creativity. With significant funding and a global reach, employees benefit from extensive growth opportunities, competitive bonuses, share options, and a comprehensive benefits package, making it an ideal environment for those looking to make a meaningful impact in the retail media space.
Grey Matter Recruitment

Contact Detail:

Grey Matter Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager in England

✨Tip Number 1

Network like a pro! Reach out to connections in the AdTech space, especially those who work with retail media. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Prepare a portfolio showcasing successful campaigns you've managed. Use data and analytics to tell the story of how you drove success for previous clients—this will impress potential employers.

✨Tip Number 3

Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like ours at StudySmarter. Express your interest in the Customer Success Manager role and share how you can add value.

✨Tip Number 4

Prepare for interviews by researching the company’s recent campaigns and successes. Be ready to discuss how your experience aligns with their goals, especially in optimising brand awareness and driving sales.

We think you need these skills to ace Customer Success Manager in England

Customer Success Management
Digital Marketing Analytics
Campaign Optimisation
Retail Media Expertise
Amazon Ads Suite
Relationship Management
Data-Driven Decision Making
Attention to Detail
Strategic Thinking
Stakeholder Management
Market Analysis
Sales Optimisation
Performance Recommendations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight your expertise in Retail Media and any experience you have with high-value global brands.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've driven success in previous roles, especially in digital marketing campaigns.

Showcase Your Data Skills: Since we're all about data-driven decisions, make sure to highlight your analytical skills. Talk about how you've used data to optimise campaigns and improve KPIs in your past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen on joining our awesome team!

How to prepare for a job interview at Grey Matter Recruitment

✨Know Your Stuff

Make sure you’re well-versed in the latest trends in Retail Media and the AdTech landscape. Brush up on your knowledge of platforms like Amazon and Walmart, as well as the full suite of Amazon Ads. This will show that you’re not just a candidate, but a potential asset to their team.

✨Showcase Your Success Stories

Prepare specific examples of how you've driven success for previous clients or brands. Use metrics to back up your claims—think about how you’ve optimised campaigns or increased brand awareness. This will help paint a clear picture of your capabilities.

✨Build Rapport with Stakeholders

Since the role involves managing relationships with senior stakeholders, practice how you would approach these conversations. Think about how you can demonstrate your strategic thinking and relationship-building skills during the interview.

✨Be Data-Driven

As a Customer Success Manager, being data-driven is key. Be ready to discuss how you interpret campaign analytics and make performance recommendations. Show them you can tell a compelling story with data, which is crucial for driving marketing success.

Customer Success Manager in England
Grey Matter Recruitment
Location: England
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>