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- Tasks: Drive success for global brands by optimising marketing campaigns and analysing performance data.
- Company: Join a fast-growing AI AdTech SaaS platform backed by top VCs, managing $8B in media spend.
- Benefits: Enjoy bonuses, share options, and extensive benefits while working remotely.
- Why this job: Be part of a dynamic team impacting digital marketing across 190 countries with major brands.
- Qualifications: Proven experience in Retail Media, confident with high-value brands, and strong analytical skills required.
- Other info: Work with Fortune 50 companies and top global ad agencies in an innovative environment.
The predicted salary is between 43200 - 72000 £ per year.
Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Retail Media specialist team. The Company $100m in funding by top VCs Manage $8B annually in media spend Power digital marketing campaigns in more than 190 countries Work with half of the Fortune 50 and all the top 10 Global Ad agency networks Bonus, share options and extensive benefits The Role As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Build and optimize successful marketing campaigns across Amazon, Walmart, etc Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs Identify new marketing opportunities to optimize brand awareness and drive sales Desired Skills & Requirements Proven Retail Media/Commerce expert, confident working with high-value global brands Experience across full Amazon Ads suite highly beneficial Highly strategic, comfortable managing and developing relationships with senior stakeholders Data-driven with strong attention to detail To apply for this role, please email a copy of your CV to
Customer Success Manager (Retail Media) at AI AdTech SaaS Platform employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
✨Tip Number 1
Familiarise yourself with the latest trends in Retail Media and AI AdTech. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the AdTech space, especially those who have experience with Amazon Ads. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experiences where you've successfully managed campaigns for high-value brands. This will showcase your expertise and ability to drive results.
✨Tip Number 4
Stay updated on the performance metrics and analytics tools used in digital marketing. Being able to speak knowledgeably about data-driven decision-making will set you apart as a candidate.
We think you need these skills to ace Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Retail Media and Customer Success. Focus on specific achievements with global brands and any relevant metrics that demonstrate your impact.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the AI AdTech landscape. Mention your familiarity with platforms like Amazon and Walmart, and how you can leverage your expertise to drive success for their clients.
Highlight Data-Driven Achievements: In your application, emphasise your ability to interpret digital marketing analytics. Provide examples of how you've used data to optimise campaigns and improve KPIs for previous clients.
Showcase Relationship Management Skills: Demonstrate your experience in managing relationships with senior stakeholders. Include examples of how you've successfully navigated complex client interactions and built trust with high-value brands.
How to prepare for a job interview at Grey Matter Recruitment
✨Showcase Your Retail Media Expertise
Make sure to highlight your experience in Retail Media and how it relates to the role. Be prepared to discuss specific campaigns you've managed, particularly on platforms like Amazon and Walmart, and the results you achieved.
✨Demonstrate Data-Driven Decision Making
Since the role requires a strong focus on analytics, come equipped with examples of how you've used data to drive marketing decisions. Discuss any tools or methodologies you’ve employed to interpret campaign trends and improve performance.
✨Build Rapport with Senior Stakeholders
As a Customer Success Manager, you'll be working closely with senior stakeholders. Prepare to share your strategies for building and maintaining these relationships, and provide examples of how you've successfully navigated complex stakeholder environments in the past.
✨Identify Opportunities for Growth
Be ready to discuss how you identify new marketing opportunities for brands. Think of specific instances where you optimised brand awareness and drove sales, and be prepared to explain your thought process and the outcomes.
