Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

City of London Full-Time No home office possible
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Job Description

Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Retail Media specialist team.

The Company

  • $100m in funding by top VCs
  • Manage $8B annually in media spend
  • Power digital marketing campaigns in more than 190 countries
  • Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
  • Bonus, share options and extensive benefits

The Role

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

  • Build and optimize successful marketing campaigns across Amazon, Walmart, etc
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
  • Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements

  • Proven Retail Media/Commerce expert, confident working with high-value global brands
  • Experience across full Amazon Ads suite highly beneficial
  • Highly strategic, comfortable managing and developing relationships with senior stakeholders
  • Data-driven with strong attention to detail

To apply for this role, please email a copy of your CV to Mhairi@gmrecruit.co.uk

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Contact Detail:

Grey Matter Recruitment Recruiting Team

Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
Grey Matter Recruitment
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  • Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

    City of London
    Full-Time

    Application deadline: 2027-08-27

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    Grey Matter Recruitment

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