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- Tasks: Drive success for global brands by optimising marketing campaigns and analysing performance data.
- Company: Join a fast-growing AI AdTech SaaS platform backed by top VCs, managing $8B in media spend.
- Benefits: Enjoy bonuses, share options, and extensive benefits while working with leading global brands.
- Why this job: Be part of a dynamic team impacting digital marketing across 190 countries with Fortune 50 clients.
- Qualifications: Proven experience in Retail Media, confident with high-value brands, and strong analytical skills required.
- Other info: Email your CV to apply and kickstart your career in a cutting-edge industry.
The predicted salary is between 43200 - 72000 £ per year.
Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their Retail Media specialist team.
The Company
$100m in funding by top VCs
Manage $8B annually in media spend
Power digital marketing campaigns in more than 190 countries
Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
Bonus, share options and extensive benefits
The RoleAs an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.
Build and optimize successful marketing campaigns across Amazon, Walmart, etc
Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients\’ KPIs
Identify new marketing opportunities to optimize brand awareness and drive sales
Desired Skills & Requirements
Proven Retail Media/Commerce expert, confident working with high-value global brands
Experience across full Amazon Ads suite highly beneficial
Highly strategic, comfortable managing and developing relationships with senior stakeholders
Data-driven with strong attention to detail
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Customer Success Manager (Retail Media) at AI AdTech SaaS Platform employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
✨Tip Number 1
Familiarise yourself with the latest trends in Retail Media and AI AdTech. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the AdTech space, especially those who have experience with Amazon Ads. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your previous roles where you've successfully managed campaigns for high-value brands. This will showcase your expertise and ability to drive results.
✨Tip Number 4
Stay updated on the performance metrics that matter most in Retail Media. Being able to speak knowledgeably about KPIs and how to optimise them will set you apart as a candidate.
We think you need these skills to ace Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and retail media. Focus on your achievements with global brands and any specific campaigns you've managed, especially those involving Amazon Ads.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the AI AdTech landscape and how your skills can contribute to their success in managing high-value clients.
Highlight Data-Driven Achievements: In your application, emphasise your ability to analyse data and derive actionable insights. Provide examples of how you've used analytics to improve campaign performance and drive sales for previous clients.
Showcase Relationship Management Skills: Demonstrate your experience in managing relationships with senior stakeholders. Include specific instances where you successfully navigated complex client needs or resolved issues to enhance customer satisfaction.
How to prepare for a job interview at Grey Matter Recruitment
✨Showcase Your Retail Media Expertise
Make sure to highlight your experience in Retail Media and how you've successfully managed campaigns for high-value global brands. Be prepared to discuss specific examples of your work with platforms like Amazon and Walmart.
✨Demonstrate Data-Driven Decision Making
Since the role requires a strong focus on analytics, come ready to discuss how you've used data to drive marketing decisions. Share instances where your insights led to improved campaign performance or new opportunities.
✨Build Rapport with Senior Stakeholders
As a Customer Success Manager, you'll be working closely with senior stakeholders. Practice articulating your communication style and how you build relationships, ensuring you convey confidence and strategic thinking.
✨Prepare Questions About Company Growth
Research the company's recent funding and growth trajectory. Prepare insightful questions about their future plans and how you can contribute to their success, showing your genuine interest in being part of their journey.
