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For Companies At a Glance
- Tasks: Support clients in maximising their success with our AI-driven advertising solutions.
- Company: Leading AI AdTech platform revolutionising retail media.
- Benefits: Attractive salary, flexible hours, remote work options, and ongoing training.
- Why this job: Join a fast-paced team and help brands thrive in the digital landscape.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Exciting opportunities for growth in a rapidly evolving industry.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity for an experiences Customer Success Manager to join a fast growing AI AdTech Retail Media platform, as the continue to scale their client facing team.
TheCompany
- $100minfundingbytopVCs
- ClearmarketleaderintheRetail/CommerceMediaspace
- Managing$8Bannuallyinmediaspendin190+countries
- Impressiveportfolioofwell-knownglobalclients
TheRole
AsanCustomerSuccessManager,youwillleverageyourRetailMediaexpertise todrivesuccessforaportfolioofwell-knownglobalbrands.
- BuildandoptimizesuccessfulretailmediamarketingcampaignsprimarilyacrossAmazon,butbroadermarketplaceknowledgeabigplus!
- Utilisedigitalmarketinganalyticstointerpretcampaigntrends,makeperformancerecommendationsandtellthestorybehindyourclients’KPIs
- Identifynewmarketingopportunitiestooptimizebrandawarenessanddrivesales
DesiredSkills&Requirements
- ProvenRetailMedia/Commerceexpert,confidentworkingwithhigh-valueglobalbrands
- ExpertinAmazonAds,withadditionalmarketplacesabonus!
- Highlystrategic,comfortablemanaginganddevelopingrelationshipswithseniorstakeholders
- Data-drivenwithstrongattentiontodetail
#J-18808-Ljbffr
Customer Success Manager at AI AdTech Retail Media Platform employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager at AI AdTech Retail Media Platform
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer success roles. A friendly chat can open doors and give you insights that might just land you that job.
✨Tip Number 2
Showcase your skills! When you get the chance to speak with potential employers, highlight your experience in managing customer relationships and driving success. Use specific examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their customer base and think about how you can contribute to their success. This will show them you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role and connect with us directly. Plus, it shows you're keen on joining our team and makes your application stand out.
We think you need these skills to ace Customer Success Manager at AI AdTech Retail Media Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight your experience in customer relations and any relevant skills that align with our AI AdTech focus. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your background fits with our mission at StudySmarter. Keep it engaging and personal – we love a good story!
Showcase Relevant Experience: When filling out your application, don’t forget to showcase any previous roles or projects that relate to retail media or customer success. We’re looking for specific examples of how you've made an impact in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Product Inside Out
Before the interview, make sure you understand the AI AdTech Retail Media Platform thoroughly. Familiarise yourself with its features, benefits, and how it stands out from competitors. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life scenarios you might face as a Customer Success Manager. Think of examples from your past experiences where you successfully resolved customer issues or improved client satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. During the interview, demonstrate your ability to convey complex ideas clearly and concisely. Practice explaining technical concepts in simple terms, as this will reflect your capability to engage with clients effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and future goals. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
