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For Companies At a Glance
- Tasks: Drive success for global brands through retail media marketing campaigns.
- Company: Fast-growing AI AdTech platform with $100m in funding.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Join a market leader and make an impact on major global brands.
- Qualifications: Expertise in Retail Media and Amazon Ads, with strong relationship management skills.
- Other info: Work with a diverse portfolio of well-known clients across 190+ countries.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team.
The Company
$100m in funding by top VCs
Clear market leader in the Retail/Commerce Media space
Managing $8B annually in media spend in 190+ countries
Impressive portfolio of well-known global clients
The RoleAs an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands.
Build and optimize successful retail media marketing campaigns primarily across Amazon, but broader marketplace knowledge a big plus!
Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients\’ KPIs
Identify new marketing opportunities to optimize brand awareness and drive sales
Desired Skills & Requirements
Proven Retail Media/Commerce expert, confident working with high-value global brands
Expert in Amazon Ads, with additional marketplaces a bonus!
Highly strategic, comfortable managing and developing relationships with senior stakeholders
Data-driven with strong attention to detail
To apply for this role, please email a copy of your CV to Mhairi@gmrecruit.co.uk
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Customer Success Manager at AI AdTech Retail Media Platform employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager at AI AdTech Retail Media Platform
✨Tip Number 1
Network like a pro! Reach out to your connections in the Retail Media space and let them know you're on the lookout for opportunities. A personal referral can make all the difference when applying for roles like Customer Success Manager.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, be ready to discuss your experience with Amazon Ads and other marketplaces. Share specific examples of how you've driven success for brands in the past.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their market position and be ready to suggest how you can help optimise their retail media campaigns. This shows you're genuinely interested and proactive!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are enthusiastic about joining us. Plus, it gives you a better chance to stand out in the application process.
We think you need these skills to ace Customer Success Manager at AI AdTech Retail Media Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight your experience in Retail Media and any specific achievements with global brands. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past roles to show how you've successfully managed campaigns, especially on platforms like Amazon. This will help us see your expertise in action.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for Retail Media and why you’re excited about joining our fast-growing team. We love seeing genuine enthusiasm and a good fit for our culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Retail Media Inside Out
Make sure you brush up on your knowledge of retail media, especially around Amazon Ads. Be ready to discuss specific campaigns you've worked on and how they drove success for your clients. This will show that you’re not just familiar with the space but are also a strategic thinker.
✨Showcase Your Data Skills
Since this role is data-driven, prepare to talk about how you've used analytics to interpret campaign trends in the past. Bring examples of how your insights led to actionable recommendations that improved client performance. Numbers speak volumes!
✨Build Rapport with Stakeholders
Demonstrate your relationship-building skills by sharing experiences where you successfully managed senior stakeholders. Highlight how you navigated challenges and maintained strong communication to ensure client satisfaction. This will show you can handle high-value global brands.
✨Spot New Opportunities
Be ready to discuss how you identify new marketing opportunities. Think of examples where you’ve optimised brand awareness or driven sales through innovative strategies. This will illustrate your proactive approach and ability to think outside the box.
