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For Companies At a Glance
- Tasks: Build relationships with top enterprise clients and design impactful advertising strategies.
- Company: Join a leading Consumer Insights AdTech platform with a global presence.
- Benefits: Enjoy extensive perks including bonuses, insurance, and share options.
- Why this job: Make a real impact in the world of financial customer data and advertising.
- Qualifications: Experience in account management or customer success, preferably in AdTech or media.
- Other info: Be part of a stable, award-winning company with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity to join an established Consumer Insights AdTech platform, build relationships with some of the world’s leading enterprise companies and immerse yourself in the world of financial customer data and advertising!
The Company
- Over 500 global employees
- Stable, profitable, public company
- Clients the likes of Lloyds, Santander, Sky and Sainsburys
- Multi-award winning, including Deloitte Fast 500 and Entrepreneur 360
- Extensive benefits; bonus, insurance, shares etc
The Role
- The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one.
- Report directly to the VP of Customer Success
- Grow and maintain accounts for a small group of high-touch enterprise clients
- Design and deliver advertising strategy based on customer insights
Skills & Expertise
- Account Management / Customer Success type background
- AdTech, MarTech, Customer Insights or Media Agency experience
- Commerciality – revenue driving / up-sell / cross-sell
- Data insights and campaign management
To apply for this role, please send a copy of your CV to mhairi@gmrecruit.co.uk
Customer Success Manager (12 month FTC) at Customer Insights AdTech employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (12 month FTC) at Customer Insights AdTech
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and achievements. We want to show that we’re genuinely interested in their work and how we can contribute!
✨Tip Number 3
Practice common interview questions, especially those related to account management and customer success. Let’s make sure we can confidently showcase our skills and experience!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to express our appreciation and keep us fresh in their minds as they make their decision!
We think you need these skills to ace Customer Success Manager (12 month FTC) at Customer Insights AdTech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in account management and any relevant AdTech or MarTech background. We want to see how you can bring value to our high-touch enterprise clients!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and specific examples to demonstrate how you've driven revenue or improved customer satisfaction in previous roles. This will help us see your impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this opportunity and how your skills align with our needs. We love seeing genuine enthusiasm for the role and the company!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Customer Insights
Dive deep into the world of customer insights and AdTech before your interview. Familiarise yourself with the latest trends and how they impact advertising strategies. This will not only show your enthusiasm but also your understanding of the industry.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed high-value accounts. Highlight any instances where you drove revenue through upselling or cross-selling, as this is crucial for the role.
✨Understand Their Clients
Research the company’s major clients like Lloyds, Santander, and Sky. Be ready to discuss how you would approach building relationships with these enterprise companies and what strategies you might implement based on their unique needs.
✨Prepare Questions for the VP
Since you'll be reporting directly to the VP of Customer Success, think of insightful questions to ask them. This could be about their vision for the role or how they measure success in customer relationships. It shows you're serious about contributing to the team.