Client Success Manager at AI Retail Media AdTech SaaS

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Client Success Manager at AI Retail Media AdTech SaaS, London

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Client:

Grey Matter Recruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bf19f325ee8b

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Exciting opportunity for a driven and consultative candidate to join a rapidly scaling leader in cross-channel advertising.

Company:

They are backed by the big-name tech VCs and have a technology stack that is a clear market leader across an area of marketing and advertising technology that is exploding right now.

• 800 employees in 30 offices globally
• $80M pre-IPO business
• Backed by the biggest names in the VC community
• Exceptional company culture and fantastic benefits

Role :

This role is integral to the success and growth of a portfolio of key accounts. As such, the Client Success Manager will be highly strategic, taking a data-driven approach to deliver success.

• Take a consultative approach to ensure customer renewals and growth
• Provide technical support and identify market opportunities
• Ensure effective ongoing training to maximise utilisation
• Over-deliver on client expectations as standard

Experience:

The Client Success Manager will be coming with a background across Paid Media (ideally Search or Social), with proven experience working technically and analytically.

• Experience across Paid Media channels (Paid Search, Paid Social or Programmatic)
• Experienced in a client-facing role
• Highly proactive, organised and time-efficient
• An excellent collaborator and team player

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