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- Tasks: Drive client success by managing their journey from onboarding to upselling.
- Company: Join a market-leading AI-first GEO/AEO platform with impressive growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of an innovative team transforming eCommerce through AI technology.
- Qualifications: Experience in SaaS, eCommerce, PPC, or SEO is preferred.
- Other info: Work with top brands like Next and JD Sports in a rapidly growing company.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Client Success Manager to join a market-leading and AI-first GEO/AEO company globally. This is an ideal opportunity for a Client Success Manager with experience in the eCommerce/Search & SEO space, to step into a highly impactful position with extensive growth opportunity.
Company
- Market-leader in helping ecommerce brands appear on searches through AI channels / LLMs
- £10M Series A funding
- Clients include Next, JD Sports & H&M
- A clear market leader in the GEO/AEO space
- Growing at over 200% Year on Year
Role
- Value-led approach to Client Success, confident working with both Mid-Market and Enterprise accounts
- Owning client journey end-to-end; from onboarding & implementation through to upsell & cross-sell
- Be at the forefront of the AEO/GEO space
Experience Needed
- Experience in SaaS and/or Ecommerce / PPC / SEO
- Ideally some knowledge of SEO or Search advertising
- Self-starter who is looking to work in a hyper scaling business
- Strong understanding of how AI is transferring how brands need to be viewed online
How to apply
For more information or to apply for this role, please send your CV to: Mhairi@gmrecruit.co.uk
Client Success Manager at AI-first GEO/AEO Platform employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager at AI-first GEO/AEO Platform
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you admire. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements and projects related to Client Success, eCommerce, or SEO. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can help them succeed. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Success Manager at AI-first GEO/AEO Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Success Manager. Highlight your experience in eCommerce, SEO, and any SaaS knowledge you have. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and examples to demonstrate how you've made an impact in previous roles. This will help us see your potential in our hyper-scaling business.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your values align with ours. We love a good story, so make it personal and engaging!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Stuff
Make sure you brush up on the latest trends in eCommerce, SEO, and AI technologies. Familiarise yourself with how these elements interact and impact client success. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in SaaS, eCommerce, or PPC/SEO. Think about times when you successfully managed client journeys or drove upsells. This will help demonstrate your value to the company.
✨Understand Their Clients
Research the company's key clients like Next, JD Sports, and H&M. Understand their business models and how the company’s services can enhance their online presence. This knowledge will impress the interviewers and show that you’re proactive.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth strategy and how they plan to leverage AI in the future. This shows that you’re not just interested in the role, but also in the company’s vision and direction.
