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For Companies At a Glance
- Tasks: Build relationships and drive success for major global businesses in advertising.
- Company: Join a cutting-edge SaaS company revolutionising digital marketing with AI technology.
- Benefits: Enjoy bonuses, share options, and extensive perks while working remotely.
- Why this job: Be part of a dynamic team impacting global advertising strategies and client success.
- Qualifications: Experience in customer success or consulting within advertising platforms is essential.
- Other info: Fluency in German is required to manage a diverse portfolio of clients.
The predicted salary is between 43200 - 72000 £ per year.
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This is a fantastic opportunity to build relationships and define solutions for the world’s largest businesses whilst driving success for this omnichannel advertising platform!
The Company
This advertising intelligence SaaS solution utilises AI technology to drive insights for omnichannel revenue growth at scale.
- $100m in funding by top VCs
- Manage $8B annually in media spend
- Power digital marketing campaigns in more than 190 countries
- Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
- Bonus, share options and extensive benefits
The Role
They’re now looking to scale their client facing team with a German speaking specialist, working across a portfolio of well-known global accounts.
- Own success for a portfolio of well-known global accounts
- Platform expert; driving adoption and education
- eCommerce / PPC specialist; confident creating and implementing innovative strategies
Desired Skills and Experience
- Customer Success or consulting experience for a Search Advertising or Retail Media advertising platform.
- Solid understanding of the media landscape
- Excellent relationship management skills and top communication ability
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Client Success Manager employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager
✨Tip Number 1
Familiarise yourself with the latest trends in omnichannel advertising and AI technology. Being knowledgeable about these topics will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the advertising and customer success fields, especially those who have experience with SaaS solutions. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven client success in previous roles. Highlighting your achievements in managing accounts or implementing strategies will showcase your capability for this position.
✨Tip Number 4
Brush up on your German language skills if you're not already fluent. Since the role requires a German-speaking specialist, demonstrating your language proficiency can set you apart from other candidates.
We think you need these skills to ace Client Success Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Client Success Manager position. Understand the key responsibilities and required skills, especially the emphasis on relationship management and eCommerce/PPC expertise.
Tailor Your CV: Customise your CV to highlight relevant experience in customer success or consulting within the advertising sector. Emphasise your understanding of the media landscape and any specific achievements that demonstrate your ability to drive client success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with global accounts and how you can contribute to their omnichannel advertising platform. Be sure to include your German language skills as it’s a requirement.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grey Matter Recruitment
✨Showcase Your Relationship Management Skills
As a Client Success Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, focusing on communication and problem-solving.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the media landscape and the specific challenges faced by clients in omnichannel advertising. Be ready to discuss current trends and how they impact client success, showcasing your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations. Think of scenarios where you had to drive adoption of a platform or implement innovative strategies, and be prepared to explain your thought process and outcomes.
✨Highlight Your Language Skills
Since this role requires German language proficiency, make sure to mention your language skills early in the conversation. If possible, demonstrate your ability to communicate effectively in German during the interview.
