Client Partner Account Manager | Global Independent Marketing Agency

As the Client Partner Account Manager, you will:

• Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. Devise and implement detailed account plans that leverage multiple media channels and the company’s diverse solutions to meet client objectives.
• Budgets & Forecasting: Assist clients in establishing budgets and forecasts, as well as use data provided to ensure that budgets are being used in the most efficient manner and are actualised at the end of the month.
• Performance Tracking & Optimisation: Identify and pursue opportunities for account growth and cross-selling, aligning with the client’s strategic goals and the company’s offerings.
• Data Analysis & Reporting: Analyse client data to identify trends, opportunities, and areas for improvement. Prepare reports and presentations that deliver insights to both clients and internal teams.
• Team Collaboration: Engage with the company’s client channel teams and additional internal teams to contribute positively towards client project outcomes and strategic initiatives.
• Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Support the Client Partner team in addressing client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
• Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business and the industry overall to enhance client strategies and recommendations

Professional Qualifications:

• 4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
• Extensive experience with multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint
• Demonstrated success analysing data and using analytics tools to drive marketing decisions
• Advanced computer skills including Microsoft Excel & PowerPoint
• Ability to multitask, prioritise, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
• Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

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