Job Description
Kickstart your tech career in SaaS, solving real customer challenges involving software, integrations, data and technical troubleshooting.
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The Company
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- Established, successful B2B SaaS business
- Cloud and on-prem software used by businesses worldwide
- Great training, progression and supportive culture
- Hybrid working + strong benefits
- 10% bonus
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The Role
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- Customer-facing technical role that goes well beyond a standard helpdesk
- Troubleshoot software issues and solve real customer problems
- Get hands-on with SQL, XML, integrations and data migrations
- Work alongside technical teams on more complex issues
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The Need
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- Fluent French speaker
- Technical support, helpdesk or customer support experience
- Bonus: SQL, XML, integrations, data migration, B2B SaaS or CRM
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Senior Technical Support Engineer at Operations Management SaaS (French Speaking) in City of London employer: Grey Matter Recruitment
As a VP of Customer Expansion at our leading AI-powered MarTech platform, you will thrive in a dynamic and innovative work culture that prioritises employee growth and collaboration. With access to cutting-edge technology and the opportunity to engage with some of the UK's largest enterprise customers, you will play a pivotal role in shaping our strategic direction while enjoying competitive benefits and a supportive environment that fosters professional development.
