Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms.
The Company
- AI startup transforming the £33bn property industry
- Building AI agents that automate 80-90% of operational workloads
- Early-stage business with equity, huge growth and unicorn ambitions
The Role
- Own onboarding, adoption, retention and expansion for enterprise customers
- Help build AI-powered CS automations, workflows and scalable processes
- Partner with Product & Engineering to shape the future of the platform
The Need
- Customer Success or Account Management experience within B2B Saas
- Comfortable with APIs, integrations, data and technical troubleshooting
- Commercial relationship builder
- Passion for AI, automation and building modern Customer Success functions
Senior Customer Success Manager at Agentic AI PropTech SaaS in City of London employer: Grey Matter Recruitment
As a VP of Customer Expansion at our leading AI-powered MarTech platform, you will thrive in a dynamic and innovative work culture that prioritises employee growth and collaboration. With access to cutting-edge technology and the opportunity to engage with some of the UK's largest enterprise customers, you will play a pivotal role in shaping our strategic direction while enjoying competitive benefits and a supportive environment that fosters professional development.
