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For Companies At a Glance
- Tasks: Build relationships with top enterprise clients and design impactful advertising strategies.
- Company: Join a multi-award winning AdTech platform with over 500 global employees.
- Benefits: Enjoy bonuses, insurance, shares, and extensive perks.
- Why this job: Make a real impact in the world of financial customer data and advertising.
- Qualifications: Experience in account management or customer success, preferably in AdTech or MarTech.
- Other info: Opportunity to grow within a stable, profitable company with high-profile clients.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity to join an established Consumer Insights AdTech platform, build relationships with some of the world's leading enterprise companies and immerse yourself in the world of financial customer data and advertising!
The Company:
- Over 500 global employees
- Stable, profitable, public company
- Clients the likes of Lloyds, Santander, Sky and Sainsburys
- Multi-award winning, including Deloitte Fast 500 and Entrepreneur 360
- Extensive benefits; bonus, insurance, shares etc
The Role:
- The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one.
- Report directly to the VP of Customer Success
- Grow and maintain accounts for a small group of high-touch enterprise clients
- Design and deliver advertising strategy based on customer insights
Skills & Expertise:
- Account Management / Customer Success type background
- AdTech, MarTech, Customer Insights or Media Agency experience
- Commerciality - revenue driving / up-sell / cross-sell
- Data insights and campaign management
To apply for this role, please send a copy of your CV to mhairi@gmrecruit.co.uk
Customer Success Manager (12 month FTC) at Customer Insights AdTech in City of London employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (12 month FTC) at Customer Insights AdTech in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and achievements. We want to show that we’re genuinely interested in their work and how we can contribute.
✨Tip Number 3
Practice our pitch! We should be ready to explain how our skills in account management and customer success can drive revenue and enhance client relationships.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind and show our enthusiasm for the role.
We think you need these skills to ace Customer Success Manager (12 month FTC) at Customer Insights AdTech in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in account management and any relevant AdTech or MarTech background. We want to see how you can bring value to our high-touch enterprise clients!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and specific examples to demonstrate how you've driven revenue or improved customer satisfaction in previous roles. This will help us see your potential impact on our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. We love seeing genuine enthusiasm for the Customer Success space, so let your personality come through!
Apply Through Our Website: While you can send your CV to the email provided, we encourage you to apply through our website. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Customer Insights
Dive deep into the world of customer insights and AdTech before your interview. Familiarise yourself with the latest trends and how they impact advertising strategies. This will not only show your enthusiasm but also demonstrate your understanding of the industry.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed high-value accounts. Highlight your ability to grow and maintain relationships, as this is crucial for the role. Use metrics to quantify your success whenever possible.
✨Understand Their Clients
Research the company's key clients like Lloyds, Santander, and Sky. Understand their business models and how the company’s services can benefit them. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their approach to customer success and how they measure the effectiveness of their advertising strategies. This shows that you’re not just looking for a job, but are invested in the company’s mission.
