At a Glance
- Tasks: Welcome and engage with visitors, creating memorable experiences at The Village.
- Company: Join the iconic Gretna Green team, known for its warm atmosphere.
- Benefits: Enjoy free parking, a birthday day off, and staff discounts on hotel stays.
- Other info: Flexible hours available, perfect for students looking for seasonal work.
- Why this job: Every day is unique, meet people from around the world and create unforgettable moments.
- Qualifications: No experience needed, just bring your energy, enthusiasm, and a friendly attitude.
The predicted salary is between 12 - 13 £ per hour.
Every day, visitors from around the world arrive at The Village at Gretna Green to experience one of Scotland’s most iconic destinations. Some are stopping as part of a coach tour, others are exploring Scotland on their travels, while many are here to celebrate a wedding, mark a special occasion, or simply enjoy the unique atmosphere and experiences that make Gretna Green so memorable. We’re looking for Seasonal Experience Hosts to join our team immediately and play a key role in creating memorable experiences for every visitor. No two days here are ever quite the same. One moment you could be welcoming guests to enjoy their first taste of Scotland. The next, helping visitors experience their first sip of whisky, sharing stories behind our experiences, or helping create memorable moments for couples, families and travellers from around the world. This is a people‑focused role where personality, warmth and great customer service really matter. You’ll be part of the team delivering engaging experiences across The Village at Gretna Green, helping make every visit feel memorable, personal and unique.
Main Responsibilities
- Welcome and engage with visitors from around the world
- Deliver memorable guest experiences across The Village
- Share information about Gretna Green and our experiences
- Support whisky tastings and visitor activities
- Help maintain high presentation standards
- Work as part of a team to create exceptional visits
What we’re looking for
- Genuinely enjoy working with people
- Confident, friendly and engaging
- Enjoy being part of a busy team environment
- Can bring energy and personality to every shift
No previous experience is essential, personality, enthusiasm and a positive attitude matter most.
Why Work with Gretna Green?
- Free on-site parking
- Day off for your birthday – Celebrate your day, your way
- 25% staff discount on stays at our hotels
- Seasonal role
Our values
- Be Kind – Show respect, patience, and warmth to everyone
- Deliver Magic – Maintain high standards, even under pressure
- Be Curious – Ask questions, learn new things, get better every day
- Be Adaptable – Smile when plans change
- Think Like a Landowner – Take pride in and care for your environment
If you’re looking for a role where every day is different, where you’ll meet people from around the world, and where you can help create memorable moments for our visitors, we’d love to hear from you.
Location: The Village at Gretna Green
Hours: Full-Part – 12-18 hours per week (5-7 days including weekends & holidays)
Salary: £12.75 per hour
Experience Host in Gretna employer: Gretna Green Ltd
The Village at Gretna Green is an exceptional employer that offers a vibrant and dynamic work environment where every day brings new opportunities to create unforgettable experiences for visitors from around the globe. With a strong emphasis on kindness, curiosity, and adaptability, employees are encouraged to bring their personality and enthusiasm to the role, while enjoying benefits such as free on-site parking and a day off for their birthday. This seasonal position not only allows for personal growth and development but also fosters a sense of community among team members, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Host in Gretna
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your personality aligns with their mission of creating memorable experiences. Plus, it’ll help you stand out as someone who genuinely cares about the role!
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with visitors, try role-playing with friends or family. Show off your friendly and warm personality, and don’t forget to share a few fun stories that highlight your enthusiasm for working with people.
✨Tip Number 3
Be ready to adapt on the spot! The Village at Gretna Green is a busy place, so think of examples where you’ve successfully handled unexpected situations. This will demonstrate your ability to stay calm and deliver magic, even when things get hectic.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to dive into creating unforgettable experiences for our visitors.
We think you need these skills to ace Experience Host in Gretna
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with people and creating memorable experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Experience Host. Mention any relevant experiences that showcase your customer service skills or your love for engaging with visitors.
Show Your Passion:We’re looking for someone who genuinely enjoys working with people. In your application, share why you’re excited about the opportunity to create magical moments for our visitors at Gretna Green!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Gretna Green Ltd
✨Show Your Personality
As an Experience Host, your personality is key! Be yourself during the interview and let your warmth and enthusiasm shine through. Share personal stories that highlight your love for working with people and creating memorable experiences.
✨Know Your Stuff
Familiarise yourself with Gretna Green and its unique offerings. Research the history, the whisky tastings, and the special moments that visitors can experience. This knowledge will help you engage with the interviewers and show your genuine interest in the role.
✨Demonstrate Team Spirit
This role is all about teamwork, so be ready to discuss your experiences working in a busy environment. Share examples of how you've collaborated with others to create a positive atmosphere or solve problems together. Highlight your adaptability and willingness to pitch in wherever needed.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your curiosity and eagerness to learn more about the role and the team. You might ask about the types of experiences visitors enjoy most or how the team maintains high presentation standards.
