At a Glance
- Tasks: Provide friendly service in our restaurant and bar, ensuring guest satisfaction.
- Company: Join a historic family-run business with over 260 years of hospitality experience.
- Benefits: Enjoy flexible hours, 30 days holiday, free meals, and exclusive discounts.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a vibrant team creating memorable experiences in a world-renowned location.
- Qualifications: Previous hospitality experience preferred, but training is provided for enthusiastic candidates.
The predicted salary is between 28800 - 42000 € per year.
We are currently looking for full-time or part-time Restaurant / Bar team members to provide an efficient and friendly front of house service to customers in the restaurant and bar areas, promoting Gretna Green’s core values and ensuring the delivery of a high-quality service.
Join One of Scotland’s Most Iconic Hospitality Teams
At Gretna Green Ltd, we’ve been welcoming guests for generations. As a fourth-generation family business since 1885, we operate across weddings, retail, restaurants, accommodation, and visitor attractions—including the 5-star Famous Blacksmiths Shop, two award-winning hotels, Greens Bar & Restaurant, and the historic Old Toll Bar.
We are currently seeking enthusiastic and customer-focused Food & Beverage Assistants to join our restaurant and bar teams. Whether you’re starting out in hospitality or looking for a vibrant new role, you’ll be part of a team delivering memorable guest experiences every day.
The Role
As a Food & Beverage Assistant, you’ll help ensure every guest receives warm, friendly, and efficient service—whether dining in our restaurant, enjoying drinks at the bar, or celebrating a special occasion. You’ll play a hands-on role in creating a positive and welcoming environment.
Main Responsibilities
- Greet and serve guests in a warm, polite, and professional manner
- Take orders confidently and have sound knowledge of the food and drink menus
- Understand and communicate allergen and dietary information
- Deliver food and drinks promptly, ensuring guest satisfaction through engaging service
- Set up and clear tables and function areas efficiently
- Process payments accurately using tills and card machines
- Assist with guest requests and enquiries, escalating as needed to team leads or management
- Maintain cleanliness and safety standards in accordance with company policies
- Support with event and function preparation when required
Required Skills include
- Previous experience in restaurants, bars, or hospitality preferred (training provided)
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and multitask during busy service
- Great attention to detail and a passion for delivering exceptional customer experiences
- Willingness to work as part of a team and support others
- Positive attitude with commercial awareness and upselling capability
- A driving licence is beneficial but not required
Why Join Gretna Green?
A Historic Setting
Be part of a brand that has welcomed visitors for over 260 years—every day brings new experiences in a world-renowned location.
Flexible Hours
We offer both full-time and part-time roles with shifts that fit around your lifestyle and commitments.
Team-Focused Environment
You’ll be working in a fun, friendly, and professional team that supports one another and values everyone’s contribution.
Employee Benefits
- 30 days holiday per year (FTE), including public holidays, plus an extra day off for your birthday
- Free meal during shift
- Exclusive employee discounts across Gretna Green shops, hotels, and restaurants
- Free on-site parking
- Company pension contributions
- Invitations to company events and celebrations
Apply Today
Ready to bring energy, service, and a smile to every shift?
Location: Gretna Green, DG16 5EA
Hours: Full-Time – 40 hours per week and Part time roles available
Closing Date: 31st October 2025
To Apply: Email your CV to careers@gretnagreen.com
Food & Beverage Assistant employer: Gretna Green Ltd
At Gretna Green Ltd, we pride ourselves on being a historic family-run business that has been welcoming guests for over 260 years. Our vibrant work culture fosters teamwork and camaraderie, offering flexible hours to suit your lifestyle, along with generous employee benefits such as 30 days of holiday, exclusive discounts, and opportunities for personal growth within the hospitality industry. Join us in creating memorable experiences in one of Scotland's most iconic locations, where every day is an opportunity to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gretna Green. Understand their history and values so you can show how you fit into their team. It’ll impress them and help you feel more confident.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet guests or handle tricky situations. Role-playing with a friend can help you nail that warm, friendly vibe they’re looking for.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, especially in hospitality, so show them you’re ready to represent their brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Gretna Green. Don’t miss out!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for providing great service.
Tailor Your CV:Make sure to tailor your CV to highlight any relevant experience in food and beverage roles. We love seeing how your past experiences can contribute to our team at Gretna Green, so be specific about your skills and achievements!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, focusing on the key skills and experiences that make you a great fit for the Food & Beverage Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gretna Green Ltd
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the food and drink menus. Being able to confidently discuss menu items and suggest pairings will show that you're serious about the role and ready to provide excellent service.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your communication skills. Think of examples from past experiences where you’ve successfully handled customer requests or resolved issues. This will highlight your ability to create a welcoming atmosphere.
✨Stay Calm Under Pressure
Hospitality can get hectic, so it’s important to convey that you can handle busy situations. Share a story during your interview about a time you managed multiple tasks at once, showing that you can keep your cool while delivering great service.
✨Emphasise Teamwork
Gretna Green values a team-focused environment, so make sure to express your willingness to support your colleagues. Talk about how you’ve collaborated in previous roles and how you can contribute to a positive team dynamic.
