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- Tasks: Lead a dynamic catering team, ensuring top-notch food service and compliance with safety standards.
- Company: Join Gretna Green Ltd, a historic family business known for its award-winning hospitality since 1885.
- Benefits: Enjoy 30 days holiday, free meals on shift, employee discounts, and a birthday day off!
- Why this job: Be part of a supportive culture that values innovation, personal growth, and magical service delivery.
- Qualifications: 2+ years in catering/hospitality with leadership skills; passion for quality food and service required.
- Other info: Flexible hours across multiple sites; apply by 31st August 2025!
Overview
Catering Supervisor (12-month Maternity Cover). We are looking for a forward-thinking Catering Supervisor to join our team on a 12-month maternity cover contract. This is an opportunity to bring fresh ideas to a thriving catering operation, ensuring outstanding food service delivery while inspiring a passionate team. As our Catering Supervisor, you will oversee daily operations, ensuring high-quality food production, outstanding customer service, and strict compliance with food safety standards. You’ll be a hands-on leader, coaching your team, managing supplier relationships, and optimising stock control to minimise waste and maximise efficiency.
Where You’ll Work
You’ll be at the heart of our catering operations across three sites, working a flexible schedule that includes weekends. Our supportive environment values kindness, curiosity, and magical service delivery.
Main Responsibilities
- Team leadership – Motivate, train and develop catering teams across all sites
- Multi-site operations – Oversee daily service at The Tollbar, Runaways Café & The Food Court
- Customer experience – Champion outstanding service and innovative catering
- Compliance & safety – Uphold food safety and licensing regulations
- Commercial focus – Drive revenue growth and reduce waste
What We’re Looking For
- 2+ years’ catering/hospitality experience with leadership skills
- Passion for food & service with a focus on quality
- Excellent communication skills for engaging teams and customers
- Strong problem-solving skills for fast-paced environments
- Comfort with systems like Procure Wizard and Civica
Experience & Qualifications
- Leadership experience in catering/hospitality essential
- Experience in allergen management and stock control
Why You’ll Love Working With Us
- 30 days holiday plus a Birthday Day Off (FTE): Enjoy an extra day off for your birthday to relax, recharge, and pursue your passions outside of work.
- Company Events: Join us for company events and celebrations – there’s always something to look forward to!
- 3% Pension Contribution: Contributory pension plan to help you build a strong financial foundation.
- Free meal on shift: Complimentary meals whenever you’re on shift.
- Employee Discounts: Exclusive discounts across our stores and services.
- 25% discount in our hotels: Perfect for getaways and staycations
- Free Parking: Free onsite parking for all team members.
- Training and Development: Through our Gretna Place to Work scheme.
Ready to Start Your Journey with Us?
If you’re an enthusiastic leader with a passion for food service, we’d love to hear from you! Apply by 31st August 2025 with your CV and a cover letter.
Role Details
Location: Gretna Green (covering multiple sites: The Tollbar, Runaways Café & The Food Court), DG16 5EA
Position: Full-Time
Hours: 40 hours per week (5 shifts, 8:00 AM – 4:30 PM) – Flexible across 7 days (Mon-Sun)
Salary: £13.42 – £13.61 per hour
Closing Date: 31st October 2025
To Apply: Email your CV to careers@gretnagreen.com
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Catering Supervisor (12-month Maternity Cover) employer: Gretna Green Ltd
Contact Detail:
Gretna Green Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor (12-month Maternity Cover)
✨Tip Number 1
Familiarise yourself with the specific catering operations at Gretna Green. Understanding their unique offerings and customer service approach will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Highlight your leadership experience in catering or hospitality by preparing examples of how you've motivated teams in the past. Be ready to discuss your coaching style and how you can inspire the team at Gretna Green.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've successfully managed challenges in a fast-paced environment. This will demonstrate your ability to thrive under pressure, which is crucial for this role.
✨Tip Number 4
Research food safety regulations and allergen management practices relevant to the catering industry. Being knowledgeable about these topics will not only impress but also show your commitment to compliance and quality service.
We think you need these skills to ace Catering Supervisor (12-month Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and hospitality, especially any leadership roles. Emphasise your skills in team management, food safety compliance, and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food service and your innovative ideas for enhancing the catering operation. Mention specific experiences that demonstrate your problem-solving skills and ability to lead a team.
Showcase Relevant Skills: Highlight your experience with systems like Procure Wizard & Civica, as well as your knowledge of allergen management and stock control. This will show that you are well-prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gretna Green Ltd
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great dining experience, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've motivated and developed teams in previous roles. Highlight any training or coaching experiences that showcase your ability to inspire others.
✨Familiarise Yourself with Compliance Standards
Since compliance with food safety regulations is crucial, brush up on relevant standards and be ready to discuss how you've ensured adherence in past positions. This will show your commitment to maintaining high-quality service.
✨Prepare for Multi-Site Management Questions
Given the role involves overseeing multiple sites, think about your experience managing operations across different locations. Be prepared to share strategies you've used to maintain consistency and quality in service delivery.