At a Glance
- Tasks: Manage and grow key client relationships across the UK and EMEA in financial services.
- Company: Join Gresham, a leader in enterprise data management with a focus on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to your success.
- Why this job: Be the trusted partner for major clients and drive impactful business outcomes.
- Qualifications: Experience in account management with strong communication and analytical skills.
The predicted salary is between 40500 - 49500 £ per year.
Description
The Global Account Manager (London) owns and grows Gresham’s Prime EDM client relationships across the UK and EMEA, acting as the primary commercial point of contact for a portfolio of 26 enterprise accounts spanning banks, investment managers and corporates.
This role directly protects and expands Gresham’s recurring revenue base, ensuring clients renew with confidence, adopt new functionality, and see Gresham as a long-term strategic partner rather than a vendor — working hand in hand with Product, Professional Services and Customer Success to do it.
Key Responsibilities
- Own the end-to-end commercial relationship for a 26-account Prime EDM portfolio, acting as the trusted senior point of contact for renewals, expansion and escalation.
- Build and execute account growth plans that identify cross-sell and upsell opportunities across the wider Gresham product suite, in partnership with Product and Sales.
- Lead commercial negotiations and manage the renewal cycle across the full portfolio, protecting and growing recurring revenue and minimising churn risk.
- Partner closely with Customer Success and Professional Services to ensure clients are adopting product functionality and realising measurable value from their Gresham investment.
- Act as the client’s internal advocate, feeding market and account intelligence back into Product and Leadership to help shape roadmap and go-to-market priorities.
- Maintain accurate account plans, pipeline and forecast data, providing regular reporting on portfolio health directly to the CEO.
Essential Skills & Experience
- Proven experience in a Global Account Manager, Key Account Manager or senior Client Relationship role, ideally managing enterprise accounts within financial services or fintech.
- Track record of owning commercial relationships with C-level and senior stakeholders at banks, investment managers or corporates.
- Demonstrated ability to grow and retain a large, multi-account portfolio, including managing renewals, negotiations and expansion opportunities at scale.
- Strong commercial and analytical skills, with confidence presenting account plans, forecasts and portfolio health directly to senior leadership.
- Excellent written and verbal communication skills, with the ability to build trusted relationships across client organisations and internally across Product, Customer Success and Professional Services.
Desirable Skills
- Prior experience with EDM, data automation, reconciliation or capital markets data platforms.
- Familiarity with Prime EDM, or comparable enterprise data management products.
- Experience operating in a UK/EMEA regional coverage model, working with clients and colleagues across multiple markets.
- CRM proficiency (e. g. Salesforce, Hub Spot) for pipeline, forecasting and account planning.
- Equal Opportunities Statement
At Gresham, we are committed to building a diverse and inclusive workforce that reflects the communities we serve.
We actively encourage applications from individuals of all backgrounds and are dedicated to providing a workplace where everyone feels valued, respected and supported.
We make employment decisions based on merit, skills and potential, and do not discriminate based on any protected characteristic.
We are also committed to making reasonable adjustments throughout the recruitment process and employment lifecycle.
Global Account Manager in London employer: Gresham
Gresham is an exceptional employer that fosters a dynamic work culture, blending routine operations with innovative transformation projects. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while working in a collaborative environment. Located in a vibrant area, Gresham offers a unique chance to engage with cutting-edge technology in the financial services sector, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Global Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Gresham. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Global Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Gresham.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Gresham's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Gresham
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Gresham.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Gresham will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Gresham employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
