At a Glance
- Tasks: Manage risk frameworks and improve customer outcomes through data-driven insights.
- Company: Award-winning UK bank focused on growth and sustainability.
- Benefits: Generous holiday allowance, employee discounts, and a supportive work environment.
- Other info: Hybrid working with opportunities for personal development and inclusion.
- Why this job: Join a friendly team and make a real impact in financial services.
- Qualifications: Experience in risk management and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
A Platinum Investors in People employer and an award‑winning UK bank focused on growth. Our customers include savers and businesses across the UK and we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced operator in Financial Services looking for an opportunity to grow in a friendly environment, we’re looking for you!
What You’ll Be Doing
- Contribute to Savings adherence to Conduct and Operational Risk Frameworks, track performance against agreed measures, make interventions and escalations to ensure standards are met and evaluate improvement opportunities through various channels linked to delivering improved Customer Outcomes.
- Program‑manage a number of projects in parallel, prioritising them with in‑house and external stakeholders.
- Use qualitative insights and quantitative data to uncover customer pain‑points and articulate the business case for continuous improvement; lead process improvement initiatives that deliver good customer outcomes or reduce risk.
- Ensure audit and risk management requirements are fulfilled, coordinating the tracking and resolution of audit actions and control improvement activities.
- Support the Service Delivery Director in delivering key strategic targets and regulatory requirements throughout the year.
- Represent Savings, where necessary, with internal and external stakeholders.
- Act as the point of contact for outsource providers covering operations provision to Savings.
- Conduct horizon scanning to understand forthcoming changes across Savings and their impact on Paragon offerings and strategies.
- Manage governance, both internally and externally, to maintain Savings cadence, formalise actions and decisions, and satisfy audit requirements.
- Engage with senior level Support Functions, second and third lines, through effective communication.
- Understand service delivery impact on commercial performance to support holistic pricing proposals that support good customer outcomes.
About You
What you’ll bring to the team:
- Extensive experience overseeing a high‑demand cross‑function team.
- Solid expertise in supplier management and contract governance, with a track record of driving performance management through KPI development and reporting.
- Ability to manage complex stakeholder environments and facilitate internal and external governance forums.
- Analytical and data‑driven approach with strong reporting and presentation skills.
- Strong customer focus and ability to build relationships at all levels using written and verbal skills.
- Experience developing value‑added outcomes for both customer and business.
- Strong understanding of compliance and regulatory issues impacting savings operations management.
- Strategic mindset and ability to communicate at all levels, both written and verbal.
- Leadership, collaboration, influencing, decision‑making, innovation and planning skills.
- Skill in interpreting management information and customer feedback to inform decision‑making.
- High‑level awareness of IT infrastructure, IT security, operational resilience, and financial crime risks and their mitigants.
Working Hours
Newcastle based, with hybrid working. Core hours are Monday to Friday, 8.30am – 5.00pm, 2 days in the office.
Inclusion
As a Disability Confident Employer, we want to ensure our vacancies are accessible for everyone. If you have a disability, long‑term health condition or are neurodiverse and need us to adjust our recruitment process, please get in touch with our recruitment team.
About Us – What We Offer
- Generous Holiday Allowance: Starting from 25 days and climbing to 30, plus a day off for your birthday, Christmas Eve, and New Years Eve. You can also buy or sell up to a week’s leave.
- Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate.
- Profit‑Related Pay: We share some of our annual profit with eligible employees.
- Pension Plan: We contribute up to 10% of your annual salary toward your pension.
- Family‑Friendly Policies: Enhanced parental pay and paid time off for fertility treatment.
- Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more.
- Volunteering Day: Contribute to causes you care about with one volunteering day per year.
- Life Assurance and Personal Accident Cover.
- Flexibility: We promote flexibility around how and where we work.
- Be Yourself: We welcome diversity and care about inclusion, encouraging you to be your whole self at work.
- Be Heard: Our People Forum and regular employee surveys give you a voice to influence our future.
- Be Well: Access to digital GP service via our free Employee Assistance Programme, wellbeing team support, and Vitality at Work programme offering discounted gym memberships and fitness equipment.
- Be Better: As a Platinum Investors in People employer, we encourage learning and development through a personalised plan with your manager.
Legal and Practical Information
Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Applicants must have the right to work in the UK; we do not offer visa sponsorship.
Risk Manager in Newcastle upon Tyne employer: Grenadier Holdings
Join a Platinum Investors in People employer that prioritises employee growth and well-being in a supportive and inclusive environment. With generous holiday allowances, flexible working arrangements, and a strong focus on personal development, this Newcastle-based bank offers a unique opportunity for Risk Managers to thrive while contributing to meaningful customer outcomes. Enjoy additional benefits such as a share save scheme, profit-related pay, and a commitment to diversity, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Risk Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to risk management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in previous roles, especially those related to compliance and operational risk. This will show that you can deliver value and drive improvements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Risk Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in risk management and financial services. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since the role involves a lot of data-driven decision-making, be sure to include examples of how you've used analytics in past roles. We love seeing candidates who can turn numbers into actionable insights, so let us know how you’ve done this!
Communicate Clearly:Your written communication skills are key for this position, so make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can articulate complex ideas simply!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Grenadier Holdings
✨Know Your Risk Management Frameworks
Make sure you’re well-versed in the Conduct and Operational Risk Frameworks relevant to the role. Brush up on how these frameworks impact customer outcomes and be ready to discuss your experience in ensuring compliance and driving improvements.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and data-driven approach. Bring examples of how you've used qualitative insights and quantitative data to identify customer pain points and lead process improvement initiatives that benefited both customers and the business.
✨Stakeholder Management is Key
Be ready to talk about your experience managing complex stakeholder environments. Think of specific instances where you facilitated governance forums or collaborated with internal and external stakeholders to achieve strategic targets.
✨Communicate Effectively
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve built relationships at all levels and how you can convey complex information in a straightforward manner.
