At a Glance
- Tasks: Build strong customer relationships and ensure top-notch service in a dynamic environment.
- Company: Join Greiner Packaging, a global leader in sustainable packaging solutions.
- Benefits: Enjoy a competitive salary, health cash plan, and bonuses for meeting KPIs.
- Other info: Be part of a diverse workplace with social events and charity initiatives.
- Why this job: Make a real impact on customer experience while growing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30451 - 30451 £ per year.
About Greiner Packaging
Greiner Packaging is one of Europe's leading manufacturers of rigid plastic packaging and customised packaging solutions. With around 30 production sites worldwide, the division develops and manufactures innovative, sustainable packaging and technical plastic components for customers across the food, beverage, consumer goods, healthcare and industrial sectors.
Job Overview
As a Customer Services & Internal Sales Executive, you'll be at the heart of our customer experience, building strong relationships and ensuring every customer receives a responsive, professional and high-quality service. You'll take ownership of customer orders and enquiries from start to finish, working closely with colleagues across the business to ensure orders are processed smoothly, delivered on time and customer expectations are exceeded. Alongside this, you'll play an important role in supporting our internal sales activity identifying opportunities, developing customer relationships and contributing to business growth. This is a varied, customer-facing role where your commercial awareness, attention to detail and ability to build strong relationships will make a real difference.
Your Profile
- Excellent communication and relationship-building skills.
- Strong customer focus and commercial awareness.
- Excellent problem-solving and query-handling abilities.
- High level of accuracy and attention to detail.
- Strong time management and prioritisation skills.
- Patience and the ability to remain calm when working under pressure.
- Good IT skills and the ability to work effectively within a fast-paced environment.
Desirable
- Minimum of 5 GCSEs (or equivalent) including English Language and Maths.
- Experience in an administrative, customer service, sales or client-facing role.
- Previous experience within a food or food packaging environment.
- Experience of using SAP.
- Export sales or customer service experience.
- Internal sales experience.
Our Offer
- Factory location in Northern Ireland, therefore you must have a permanent right to work in the UK.
- 35 hours per week, Monday to Friday.
- Annual salary: £30,451 per annum.
- Monthly Bonus if KPIs are met.
- Fully funded Health Cash Plan to support dental, physio costs etc.
- Enhanced Company Sick Pay.
- 5% Employer Pension Contributions.
- Death in Service Benefit (Salary x 2).
- Enhanced Maternity, Paternity & Adoption Leave.
- 1 additional holiday per annum after 5 years service.
- Corporate Women in Business membership for all colleagues.
- Diversity Mark Bronze Accredited workplace.
- Plus many more including Charity Committee and Social Events across the year.
Customer Services and Internal Sales Executive employer: Greiner Packaging Ltd
Greiner Packaging is an exceptional employer located in Dungannon, Northern Ireland, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a commitment to innovation and sustainability, employees benefit from competitive salaries, a comprehensive health cash plan, enhanced leave policies, and opportunities for career development within a globally recognised family-owned company. The workplace culture fosters collaboration and community engagement, making it a rewarding place to build a meaningful career.
