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- Tasks: Drive customer satisfaction and maximise value from Salesforce products as a trusted advisor.
- Company: Leading tech company in the UK with an inclusive workplace culture.
- Benefits: Work-life balance, competitive salary, and supportive benefits.
- Why this job: Make a real impact by enhancing customer experiences with innovative tech solutions.
- Qualifications: Over 7 years in Technical Customer Success and excellent communication skills.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A leading tech company in the UK is seeking a Customer Success Manager to drive customer satisfaction and maximize value from Salesforce products. Ideal candidates will have over 7 years of experience in Technical Customer Success and excellent communication skills. This role entails being a trusted advisor, coordinating customer interactions, and promoting the value of Signature Success. The company promotes an inclusive workplace and offers benefits that support work-life balance.
Strategic CSM - Marketing Cloud & Signature Success employer: Greg's List - DC
Contact Detail:
Greg's List - DC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM - Marketing Cloud & Signature Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Salesforce products. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in Technical Customer Success. This will help you stand out as a trusted advisor during interviews.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform for a smoother process. Plus, it shows your enthusiasm for joining our inclusive workplace!
We think you need these skills to ace Strategic CSM - Marketing Cloud & Signature Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Technical Customer Success. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements and relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Strategic CSM role. Share specific examples of how you've driven customer satisfaction and maximised value in previous roles.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Greg's List - DC
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce products, especially the Marketing Cloud and Signature Success. Brush up on their features, benefits, and how they can drive customer satisfaction. This knowledge will help you demonstrate your expertise and show that you can be a trusted advisor.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. Prepare to discuss how you've effectively communicated with clients in the past. Use specific examples to illustrate your ability to coordinate interactions and promote value, as this will resonate well with the interviewers.
✨Emphasise Your Experience
With over 7 years of experience required, be ready to highlight your relevant background. Discuss specific achievements in Technical Customer Success that showcase your ability to maximise value for customers. Tailor your examples to align with the company’s goals and values.
✨Align with Their Inclusive Culture
Research the company’s commitment to inclusivity and work-life balance. Be prepared to discuss how you can contribute to this culture. Showing that you value an inclusive workplace will not only impress them but also demonstrate that you’re a good fit for their team.
