Specialist Solution Engineer, Partner Ecosystem Management in London

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Job Category: Sales

Overview

Are you a technically‐minded, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast‐paced environment where you can build, scale, and evangelize cutting‐edge solutions? Salesforce is the #1 AI CRM, where humans and agents drive customer success together. We are investing heavily in two specialist teams: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). These teams are expanding rapidly to incubate, scale, and grow solutions with a startup mindset.

Product Overview

Salesforce Partner Ecosystem Management (PEM): The Hub for Partner Success – a unified, scalable platform that supports the entire partner lifecycle, eliminating fragmented systems and administrative complexity.

• Streamline Partner Onboarding & Engagement, allowing quick partner enablement and integration.
• Boost Partner Productivity through secure, customizable partner portals, automation tools, and integrated access to sales processes.
• Enhance Partner Enablement with targeted training, marketing content, and essential resources.
• Optimize Channel Strategy by leveraging analytics for partner tiering, incentive programs, and business planning.
• Facilitate Seamless Collaboration between internal teams and partners, speeding deal velocity.

Salesforce Channel Revenue Solutions – designed to optimize and automate complex financial aspects of channel sales, including Revenue Cloud and specialized Channel Revenue Management.

• Automate Product‐to‐Cash Processes, supporting one‐time sales and subscription services on a single platform.
• Simplify Pricing & Quoting with consistent pricing models and accurate quote generation.
• Optimize Rebate and Incentive Programs, tracking all rebate types for accurate payouts.
• Gain Unified Visibility of partner activity and financial performance across inventory, rebates, payouts, and transactions.
• Drive Channel Growth by motivating partners through automated deal registration, streamlined claim submissions, and transparent opportunity insights.

Responsibilities

• Support deal cycles tied to Partner Ecosystem Management and Channel Revenue Management Solutions, including:

• Performing Discovery Calls
• Performing Product Demonstrations
• Supporting technical architecture meetings

Create and develop assets and programming to scale the Partner Ecosystem Management teams and solutions. This can include:

• Industry point‐of‐views
• Demo components and recordings
• Technical point‐of‐view documents
• Discovery guides
• Workshop programming

Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce). Internally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs). Stay up to date on product innovation to speak to and demonstrate key features and benefits.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
• Minimum of four years of professional experience in a Solution Engineering or related role.
• Deep experience and understanding of the Salesforce Platform.
• Solid oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied environments.
• Strong presentation skills, both virtually and in person.
• Value proposition‐mindful with strong business acumen.

Preferred Qualifications

• Experience with Sales Cloud, Experience Cloud, and/or Marketing Cloud.
• Salesforce Admin 201 certification or similar technical certification.
• Previous experience as a solution/sales engineer for a CRM company or similar.

Accommodations

If you require assistance due to a disability applying for open positions, please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme and offer an interview to disabled applicants who meet the essential criteria for the role.

Equal Opportunity Employer

Salesforce is an equal‐opportunity employer and maintains a policy of non‐discrimination with all employees and applicants. We assess employees and applicants on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we will bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future, redefine what's possible for yourself, for AI, and for the world.

Seniority level: Mid‐Senior level

Employment type: Full‐time

Job function: Engineering and Information Technology

Industries: Civil Engineering