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For Companies At a Glance
- Tasks: Lead innovative solutions and engage with clients to drive customer success.
- Company: Join Salesforce, the #1 AI CRM, transforming the future of work.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Why this job: Be a Trailblazer in AI and make a real impact on businesses worldwide.
- Qualifications: Experience in Solution Engineering or Pre-Sales, with strong communication skills.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 43200 - 72000 £ per year.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword; it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience.
The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics.
In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.
Responsibilities
- Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline.
- Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close.
- Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment.
- Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.
- Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
- Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback.
- Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams.
- Articulate Marketing & AI return on investment value to business and IT partners.
- Remain well-informed on the latest innovations in customer experience management solutions.
- Amply the reach of your successes and learning moments internally to maximise the impact of every engagement.
Essential Requirements
- Some experience working within a Solution Engineering, Pre-Sales or Implementation role.
- B2B or B2C Marketing Experience.
- Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI.
- Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required.
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations.
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Additional (but Not a Must) Requirements
- Technical knowledge of the Salesforce platform.
- Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms.
Senior/Lead Solution Engineer in London employer: Greg's List - DC
Contact Detail:
Greg's List - DC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Lead Solution Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Salesforce or in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Solution Engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for AI and customer success during interviews. Share specific examples of how you've tackled business challenges in the past, as this will resonate well with the Salesforce ethos.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Salesforce team.
We think you need these skills to ace Senior/Lead Solution Engineer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior/Lead Solution Engineer role. Highlight your relevant experience in solution engineering, marketing automation, and AI. We want to see how your skills align with what we're looking for!
Showcase Your Passion: Let your enthusiasm for Salesforce and the world of AI shine through in your application. Share examples of how you've driven innovation or improved customer experiences in previous roles. We love seeing candidates who are genuinely excited about what they do!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive all your details correctly and can process your application smoothly. Plus, it shows you're serious about joining our team at StudySmarter!
How to prepare for a job interview at Greg's List - DC
✨Know Your Stuff
Make sure you have a solid understanding of Salesforce's products, especially the Marketing Cloud. Familiarise yourself with the latest innovations in customer experience management solutions and be ready to discuss how they can solve business challenges.
✨Showcase Your Storytelling Skills
As a Solution Engineer, your ability to tell a compelling story is crucial. Prepare examples of how you've used storytelling in presentations or demonstrations to engage clients and drive home the value of your solutions.
✨Practice Technical Discovery
Be prepared to lead client discovery sessions. Think about how you would approach understanding a client's needs and challenges. Practise asking insightful questions that will help you uncover their pain points and demonstrate how your solutions can address them.
✨Engage with the Team
Collaboration is key in this role. Be ready to discuss how you've worked with sales teams, partners, and product specialists in the past. Highlight your experience in crafting and delivering successful sales campaigns, and show that you're a team player who can drive results.
