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For Companies At a Glance
- Tasks: Build strong relationships with customers and help them maximise their Salesforce experience.
- Company: Join Salesforce, the leading AI CRM company transforming the workforce.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Why this job: Be a key player in driving innovation and customer success in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a vibrant team dedicated to making a positive impact through technology.
The predicted salary is between 36000 - 60000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword; it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Job Category: Customer Success
Job Details
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers.
Customer Success Manager, Marketing Cloud in London employer: Greg's List - DC
Contact Detail:
Greg's List - DC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager, Marketing Cloud in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Salesforce on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Salesforce's core values and recent innovations. We want to see how you align with our mission and how you can contribute to driving customer success in the AI era.
✨Tip Number 3
Showcase your passion for customer success! During interviews, share specific examples of how you've helped customers achieve their goals. This will demonstrate your ability to forge those deep relationships we value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Salesforce team.
We think you need these skills to ace Customer Success Manager, Marketing Cloud in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about customer success and innovation. Share specific examples of how you've made a difference in previous roles.
Tailor Your Application: Make sure to customise your application for the Customer Success Manager position. Highlight relevant experiences and skills that align with the job description. We love seeing candidates who take the time to connect their background with what we do at Salesforce.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps convey your message better – we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Greg's List - DC
✨Know Your Salesforce Inside Out
Before the interview, make sure you’re well-versed in Salesforce’s products and services, especially the Marketing Cloud. Familiarise yourself with how it drives customer success and be ready to discuss specific features that can benefit clients.
✨Showcase Your Customer Relationship Skills
As a Customer Success Manager, building relationships is key. Prepare examples from your past experiences where you’ve successfully managed client relationships or resolved issues. Highlight your ability to be a trusted advisor.
✨Embrace the AI Revolution
Salesforce is all about innovation through AI. Be prepared to discuss how you see AI transforming customer success and share any relevant experiences you have with AI tools or strategies in your previous roles.
✨Align with Salesforce's Core Values
Research Salesforce’s core values and think about how they resonate with your own. During the interview, weave these values into your answers to demonstrate that you’re not just a fit for the role, but also for the company culture.
