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- Tasks: Manage key customer technical accounts and ensure food safety and quality standards.
- Company: Leading food manufacturing business in the chilled produce sector.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for continuous improvement and growth.
- Why this job: Join a passionate team and make a real impact on food safety and quality.
- Qualifications: Experience in chilled food manufacturing and strong relationship management skills.
The predicted salary is between 40000 - 50000 £ per year.
A leading food manufacturing business within the chilled produce sector is seeking an experienced Technical Account Manager to join their Technical team supporting multiple UK sites. This is an excellent opportunity for a customer-focused technical professional with strong experience in chilled food manufacturing, food safety, and retailer relationship management.
The Role
Reporting to the Technical Director, the successful candidate will manage key customer technical accounts with responsibility for food safety, quality standards, complaint management, and technical improvement initiatives across the business. The position requires close collaboration with customers, operational teams, and regulatory bodies to ensure technical excellence and continuous improvement throughout the supply chain.
Key Responsibilities
- Build and maintain strong relationships with customer technical contacts
- Manage customer technical issues and ensure timely resolution
- Attend customer meetings, audits, and industry conferences
- Develop and deliver customer technical improvement plans
- Lead complaint investigations and corrective action processes
- Support customer, accreditation, and regulatory audits
- Collaborate cross-functionally to drive food safety and quality standards
- Act as the technical voice of the customer during projects and change initiatives
- Develop strong knowledge of site capabilities
Technical Account Manager employer: Gregory Walker Associates
Contact Detail:
Gregory Walker Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food manufacturing sector, especially those who work with chilled produce. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of food safety and quality standards. We recommend creating a list of common interview questions related to technical account management and practising your responses.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've managed customer technical issues in the past. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in chilled food manufacturing and any relevant technical skills that align with the job description. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about food safety and quality standards. Share specific examples of how you've managed customer relationships and resolved technical issues in the past. Let us know why you’d be a great fit for our team!
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. We love candidates who can think on their feet and tackle challenges head-on. Share instances where you’ve successfully led complaint investigations or implemented technical improvement plans.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Gregory Walker Associates
✨Know Your Stuff
Make sure you brush up on your knowledge of chilled food manufacturing and food safety standards. Familiarise yourself with the specific challenges and regulations in the sector, as this will show your potential employer that you're not just a good fit, but that you genuinely understand the industry.
✨Showcase Your Relationship Skills
Since the role involves managing key customer technical accounts, be prepared to discuss your experience in building and maintaining relationships. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as this will highlight your customer-focused approach.
✨Prepare for Technical Questions
Expect questions about complaint management and technical improvement initiatives. Prepare to discuss how you've handled similar situations in the past, including any corrective actions you've implemented. This will demonstrate your problem-solving skills and technical expertise.
✨Engage with the Interviewers
During the interview, don't hesitate to ask questions about the company's technical processes and how they collaborate with customers. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding food safety and quality standards.