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- Tasks: Lead customer communication and ensure top-notch service in a dynamic engineering environment.
- Company: Join a friendly precision engineering company near Camberley, Surrey.
- Benefits: Earn £30,000 to £32,000 pro rata with flexible part-time hours and additional perks.
- Other info: Enjoy a methodical role with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing customer experiences in a supportive team.
- Qualifications: Experience in quality or production environments; aerospace experience is a plus.
Location: Near Camberley, Surrey
Salary: £30,000 to £32,000 pro rata / £15 to £16 per hour plus benefits.
Our client is a Precision Engineering company located near Camberley in Surrey. They are looking to recruit a part time Production Customer Services Support person to join their friendly team. This is a part time, 2 days in-house role, salary £30,000 to £32,000 pro rata.
Main Purpose:
Lead, communicate and plan the Customer and sub-contractor communication in line with the Budget commitment. The role is crucial in owning and delivering great communication to both sets of people so all are informed and engaged in us delivering great customer service. Maintaining excellent records and reports in line with Customer Requests.
Previous experience required:
- Experience of working in a Quality / Production / Engineering Environment.
- Aerospace industry experience preferred but not essential, but must have other similar manufacturing environment experience.
- Ability to maintain and improve the quality management systems.
- Good communicator at all levels.
- Tenacious and thorough with great attention to detail.
- Methodical, proactive, creative, problem solver and a self-starter.
- Diplomatic but firm when dealing with customers, sub-contractors.
Keywords: Production, Engineering, Customer, Service, Quality, Part time Production Customer Services Support
Production Customer Services Support in Yateley employer: Gregory Martin International
Contact Detail:
Gregory Martin International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Customer Services Support in Yateley
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and production sectors, especially those who have experience in customer services. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can enhance their customer service. We want you to shine!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your previous experiences. Remember, this role is all about great communication, so let that personality of yours shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Production Customer Services Support in Yateley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality, production, or engineering environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Production Customer Services Support role. Be sure to mention your communication skills and attention to detail, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a proactive approach, so let us know how you’ve been a self-starter and improved processes in your past jobs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Gregory Martin International
✨Know Your Stuff
Make sure you brush up on your knowledge of the production and engineering environment. Familiarise yourself with key terms and processes relevant to the aerospace industry, even if you don't have direct experience. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and sub-contractors, be prepared to demonstrate your communication skills during the interview. Think of examples where you've successfully managed customer relationships or resolved issues, and be ready to share those stories.
✨Attention to Detail is Key
Highlight your attention to detail by discussing specific instances where your thoroughness made a difference. Whether it was maintaining records or improving quality management systems, showing that you can be methodical and precise will resonate well with the interviewers.
✨Be Proactive and Problem-Solving
Prepare to discuss how you've tackled challenges in previous roles. Think about times when you took the initiative to solve a problem or improve a process. This will demonstrate your self-starter attitude and ability to think creatively under pressure.