- Support the daily planning and coordination of a local fleet, ensuring efficient and timely routing for deliveries and collections within the pallet network.
- Provide clear dispatch instructions and complete thorough driver debriefs to maintain service quality, compliance, and accurate operational records.
- Work closely with customers, partners, and network members to ensure smooth operations, proactive communication, and quick resolution of issues.
- Manage a range of operational and administrative duties, including updating systems, monitoring job statuses, and maintaining accurate documentation.
- Respond to queries confidently via email, phone, and face-to-face interactions, ensuring excellent customer service at all times.
- Assist with on-site duties to support the depot operation, including coordinating freight, monitoring inbound/outbound movements, and supporting wider warehouse activities when required.
- Help maintain service performance standards through effective communication with drivers, customers, and internal teams.
- Contribute to a safe and compliant working environment by following company processes and supporting depot safety practices.
- Play an active role in maintaining strong network relationships, ensuring trailer fill, service KPIs, and daily operational targets are met.
Proven administrative experience with strong accuracy and excellent attention to detail. - Confident communicator with the ability to engage effectively with customers, drivers, and colleagues at all levels.
- Good local geographical knowledge of the area is highly beneficial.
- Exceptional organisational skills with the ability to prioritise tasks and manage daily deadlines.
- Proactive, solution-focused mindset with a flexible and adaptable approach to work.
- Capable of working collaboratively within a team as well as independently with minimal supervision.
- Competent in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Experience using the Manpac traffic system is an advantage.
Competitive Salary: £30,750 per annum - Hours: Monday to Friday 07:00am - 16:00pm
- Training: Monthly Courses for a variety of areas.
- Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support, and more.
- Career Growth: Explore opportunities for professional development within our expanding business.
- Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme.
- Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme, Free Uniform and paid Volunteer Day.
- Wellbeing Support: Benefit from the Retail Trust Wellbeing Support program.
- Team Environment: Be part of a strong culture of teamwork and collaboration.
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Transport Network Operator in Mitchell employer: Gregory Distribution
Gregory Distribution is an excellent employer that values its team members by fostering a supportive work culture and providing ample opportunities for professional growth. Located in a dynamic transport hub, employees benefit from a collaborative environment where innovation is encouraged, and their contributions are recognised. With competitive benefits and a commitment to employee development, joining our transport team means being part of a forward-thinking company dedicated to excellence in logistics.
