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- Tasks: Carry out plumbing and heating works in new-build properties and resolve customer issues.
- Company: Established Heating, Electrical and Renewable Energy company with 40+ years of experience.
- Benefits: Excellent pay, company vehicle, stable work, and growth opportunities.
- Why this job: Join a growing team and make a real difference in customers' homes.
- Qualifications: Qualified plumber with strong experience; gas qualifications preferred but not essential.
- Other info: Dynamic role with a focus on customer care and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
We are a well-established South West-based Heating, Electrical and Renewable Energy company with over 40 years’ experience and a team of 100+ employees. Due to continued growth working with National House Builders across Bristol and the South West, we are looking to recruit an experienced Plumber to join our New Build Customer Care team. This role is ideal for a plumber who takes pride in their work and enjoys problem-solving, as you will be responsible for carrying out plumbing and heating remedial works within the warranty period of new-build properties. You will represent the company in customers’ homes, ensuring issues are resolved efficiently and professionally.
Responsibilities
- General plumbing and heating works on new-build properties
- Diagnosing and resolving warranty-related issues
- Liaising with customers to explain works clearly and professionally
- Working closely with the Customer Care and technical teams
Qualifications
- Qualified plumber with strong general plumbing experience
- Gas qualifications preferred (but not essential)
- Previous experience in new build, remedial, or customer care work advantageous
- Confident communicator with a professional, customer-focused approach
What we offer
- Excellent rates of pay
- Company vehicle and full employment package
- Stable, long-term work with a growing company
- Opportunity to progress within the business
Plumber – New Build Customer Care Engineer in Bristol employer: Gregor Heating, Electrical & Renewable Energy
Contact Detail:
Gregor Heating, Electrical & Renewable Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber – New Build Customer Care Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and construction industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work, bring it along to interviews. It’s a great way to demonstrate your expertise and problem-solving abilities in real-life scenarios.
✨Tip Number 3
Be ready to chat! When you get an interview, prepare to discuss how you handle customer care and resolve issues. They want to see that you can communicate clearly and professionally with clients.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Plumber – New Build Customer Care Engineer in Bristol
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your plumbing experience and any relevant qualifications in your application. We want to see how your skills match up with what we’re looking for, so don’t hold back!
Be Customer-Focused: Since this role involves liaising with customers, it’s important to showcase your communication skills. Share examples of how you’ve handled customer interactions in the past, especially in a professional setting.
Tailor Your Application: Take a moment to tailor your application to our specific needs. Mention your experience with new builds or remedial work, as this will show us you understand the role and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gregor Heating, Electrical & Renewable Energy
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss common issues you might encounter in new builds and how you would resolve them. This shows that you’re not just a qualified plumber, but someone who understands the nuances of the job.
✨Showcase Your Customer Care Skills
Since this role involves liaising with customers, be prepared to share examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved issues or improved customer satisfaction, as this will demonstrate your professional approach.
✨Prepare for Technical Questions
Expect some technical questions related to plumbing and heating systems. Brush up on your knowledge of common warranty-related issues and be ready to explain how you would diagnose and fix them. This will show that you’re not only skilled but also proactive in problem-solving.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview and aim to arrive a bit early. This reflects your professionalism and respect for the company’s time, which is crucial in a customer-facing role like this one.
