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- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Enjoy discounts, free drinks, paid breaks, and profit sharing.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in retail or food service with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Worcester employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills and fit for the Shop Manager role.
✨Tip Number 3
Be ready to roll up your sleeves! Show enthusiasm for getting involved in food prep and customer service. This hands-on approach will highlight your commitment to delivering an amazing experience for customers.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, inquire about team dynamics or how they celebrate successes. This shows you're keen on building relationships and contributing to a positive work environment.
We think you need these skills to ace Shop Manager in Worcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'team leadership' and 'customer experience', to show us you understand what we're looking for. This helps us see how you fit into our culture!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and perspectives that make you a great fit for our inclusive culture. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these principles during your conversation.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific situations where you drove performance and maintained high standards.
✨Customer Service is Key
Greggs places a strong emphasis on delivering excellent customer service. Think of instances where you've gone above and beyond for customers. Highlight your experience in food-on-the-go environments or retail to show you're a perfect fit.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so be prepared to discuss your willingness to get involved in food preparation and serving customers. Share any relevant experiences that showcase your ability to multitask and maintain a clean, welcoming environment.