At a Glance
- Tasks: Lead a team to deliver fast and friendly service while ensuring a brilliant customer experience.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Enjoy up to 50% off products, free hot drinks, paid breaks, and a growing holiday entitlement.
- Other info: Great career growth opportunities and a supportive workplace culture.
- Why this job: Make a real impact in a dynamic environment and develop your leadership skills.
- Qualifications: Experience in customer service and team management, preferably in food or retail.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Wells employer: Greggs
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shop Manager, you'll enjoy benefits such as generous colleague discounts, paid breaks, and a comprehensive health and wellbeing app, all while leading a passionate team dedicated to delivering outstanding customer service. With opportunities for personal growth and career advancement, plus a commitment to inclusivity, Greggs is the perfect place for those seeking a rewarding and meaningful career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Wells
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach to delivering excellent service.
✨Tip Number 3
Show off your leadership style! During interviews, share specific examples of how you've motivated teams in the past. Highlight your experience in training and development to demonstrate that you can drive high performance at Greggs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen on joining the team.
We think you need these skills to ace Shop Manager in Wells
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight relevant experience in food-on-the-go or retail environments, and don’t forget to mention any leadership roles you've had. We want to see how your skills align with what we’re looking for!
Be Yourself:At Greggs, we value authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our inclusive culture. We’re all about being ourselves here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing company culture!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these principles during your conversation.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific situations where you drove performance and maintained high standards.
✨Customer Service is Key
Greggs places a strong emphasis on delivering excellent customer service. Think of instances where you've gone above and beyond for customers. Highlight your experience in food-on-the-go environments or retail to show you're a perfect fit.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about their approach to team development or how they maintain their high customer service standards. This shows you're engaged and serious about the position.
