At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and maintain shop standards.
- Company: Join Greggs, a beloved brand known for its delicious products and customer-first approach.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a dynamic team that values your leadership and passion for service.
- Qualifications: Previous supervisory experience in a customer-focused environment is a must.
- Other info: Flexible shifts and opportunities for career growth await you!
The predicted salary is between 21600 - 36000 £ per year.
Join us as a Supervisor and youll be part of a team that loves putting customers first.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
As part of the management team, youll be responsible for looking after the shop when the Manager isnt around.
You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click Collect and drive thru.
You’ll lead the way in making sure customers have a brilliant experience when shopping with us
– whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinksfor you to enjoy while on a break Paid breaks allowing you to recharge your batteries We share10% of all our profitswith our colleagues Holiday entitlement that grows as your career grows with us Colleagueshare plans to help you invest and save for your future Pension scheme to help you plan for your future.
Well match your contributions up to 6% Employee assistance app and confidential helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts across a wide range of your favourite brands and retailers About you Youll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
If youve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.
If you meet the availability requirements for the role, apply now
Supervisor employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customers have a great experience in your previous roles.
✨Tip Number 2
Highlight your leadership skills by discussing times when you motivated a team or resolved conflicts. This will demonstrate that you can inspire others and maintain a positive work environment.
✨Tip Number 3
Familiarize yourself with our products and services. Being knowledgeable about what we offer will help you engage with the team and customers effectively, showing that you're genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since the role requires you to step in when the manager is not around, showing that you can adapt to different shifts will make you a strong candidate.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Supervisor at this company. Highlight your leadership skills and customer service experience in your application.
Tailor Your CV: Customize your CV to reflect relevant supervisory experience and any achievements in customer service. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention how you can contribute to maintaining high standards and creating a brilliant shopping experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a supervisory role.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional results.
✨Emphasize Customer Service Experience
Since the role focuses on customer satisfaction, highlight your previous experience in customer service. Discuss specific instances where you went above and beyond to ensure a great experience for customers.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations in the shop. Think about scenarios involving team dynamics, customer complaints, or maintaining store standards, and prepare your responses.
✨Demonstrate Reliability and Passion
The company values reliability and a passion for service. Convey your commitment to these qualities by sharing stories that illustrate your dependability and enthusiasm for working in a fast-paced environment.