Shop Supervisor

Shop Supervisor

Craigavon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
  • Company: Join Greggs, a fun-loving company that values teamwork and inclusivity.
  • Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a pension scheme.
  • Why this job: Be part of a vibrant culture where your leadership can shine and impact customers positively.
  • Qualifications: Previous supervisory experience in a customer-focused environment is preferred.
  • Other info: We celebrate diversity and welcome everyone to be their authentic selves at work.

The predicted salary is between 24000 - 36000 £ per year.

Join us as a Supervisor and youll be part of a team that loves putting customers first. As part of the management team, youll be responsible for looking after the shop when the Manager isnt around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinksfor you to enjoy while on a break Paid breaks allowing you to recharge your batteries We share10% of all our profitswith our colleagues Holiday entitlement that grows as your career grows with us Colleagueshare plans to help you invest and save for your future Pension scheme to help you plan for your future. Well match your contributions up to 6% Employee assistance app and confidential helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts across a wide range of your favourite brands and retailers About you Youll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If youve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work

Shop Supervisor employer: Greggs

At Greggs, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. As a Shop Supervisor, you'll enjoy competitive pay, generous discounts, and opportunities for personal growth, all while working in a fun environment that celebrates diversity and teamwork. Join us to inspire your colleagues and create memorable experiences for our customers, all while benefiting from our commitment to your well-being and career development.
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Contact Detail:

Greggs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Supervisor

✨Tip Number 1

Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.

✨Tip Number 2

Highlight your leadership skills by discussing times when you motivated a team or resolved conflicts. Greggs values natural leaders, so make sure to showcase your ability to inspire others.

✨Tip Number 3

Familiarize yourself with Greggs' products and services. Being knowledgeable about what they offer will help you engage with the team and customers effectively, showing that you're genuinely interested in the role.

✨Tip Number 4

Demonstrate your reliability by discussing your availability and commitment to working flexible hours. This is crucial for a supervisory role where you may need to step in when the manager is not around.

We think you need these skills to ace Shop Supervisor

Leadership Skills
Customer Service Excellence
Team Motivation
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Organizational Skills
Conflict Resolution
Inventory Management
Food Safety Knowledge
Sales Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Take some time to thoroughly read the job description for the Shop Supervisor position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and customer service experience.

Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous supervisory roles in customer-focused environments. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your leadership abilities. Mention why you want to work at Greggs and how you can contribute to their team culture and values.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in a supervisory role.

How to prepare for a job interview at Greggs

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Leadership Skills

Highlight your natural leadership abilities by discussing how you've motivated and inspired a team in previous roles. Be prepared to give examples of how you led by example and supported your colleagues.

✨Familiarize Yourself with the Brand

Research Greggs and its products before the interview. Understanding their values, culture, and product offerings will help you align your answers with what they are looking for in a candidate.

✨Prepare for Scenario Questions

Anticipate questions that may ask how you would handle specific situations in the shop, such as dealing with a difficult customer or managing a busy shift. Practice your responses to demonstrate your problem-solving skills.

Shop Supervisor
Greggs
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  • Shop Supervisor

    Craigavon
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-02-19

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    Greggs

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