At a Glance
- Tasks: Plan and manage maintenance workloads using our mobile system for a smooth operation.
- Company: Join the vibrant team at Greggs, a company that cares about its people and community.
- Benefits: Enjoy 21 days annual leave, up to 50% discount, and profit-sharing opportunities.
- Other info: Flexible shifts, career progression, and a commitment to employee wellbeing.
- Why this job: Be part of a supportive team while developing your skills in a dynamic environment.
- Qualifications: Strong organisational and communication skills; previous experience is a plus.
The predicted salary is between 22050 - 26950 £ per year.
We have a fantastic opportunity to join the Shop Maintenance team at Greggs. We can offer you:
- 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
- Colleague discount, up to 50% off our own-produced products
- Free hot drinks while on a shift break
- Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
- Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
- Career progression and learning and development
- Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year.
- Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
- Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
- A company who cares about our communities; the environment and being a better business!
- Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
This is a full-time role (35 hours per week) working 5 out of 7 days with rotating shifts between the hours of 6.30am and 6.30pm including bank holidays and approximately 1 in 4 weekends. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Innovate House, Newcastle upon Tyne, NE12 8EW.
What you'll do
As a Shop Maintenance Resource Planner you’ll:
- Use our mobile workforce management system, Aeromark, to plan Engineer’s workloads effectively for both reactive and planned maintenance activities
- Ensure that all calls are planned, logged and processed in line with agreed service level agreements
- Ensure that jobs are escalated in line with agreed procedures
- Liaise with 3rd party contractors, Engineers and in house customers
- Forward and chase jobs to contractors through to completion
- Liaise with our retail teams to ensure they receive a great service in line with our agreed service level agreements
- Place orders through SAP ordering system
- Raise and receipt purchase orders in line with current accounts system
- Carry out essential admin tasks in line with business needs
About you
You will fit right into this role if you can demonstrate:
- Excellent organisational skills
- Good interpersonal skills
- Good written and verbal communication skills
- Computer literate to an intermediate level
- You are results driven
- Previous experience in a similar role (desirable)
- Previous experience of team working
- A professional telephone manner with the ability to communicate at all levels
- Flexibility to changeable shift patterns
- A willingness to learn and develop within a great team!
Shop Maintenance Resource Planner employer: Greggs
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and collaboration. As the Head of Data & AI, you will not only lead transformative initiatives but also benefit from a comprehensive management bonus scheme, generous annual leave, and extensive career development opportunities, all while being part of a company that values community and sustainability. Located in Newcastle Upon Tyne, you'll enjoy a supportive environment that prioritises work-life balance and employee wellbeing, making Greggs an exceptional place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Maintenance Resource Planner
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Greggs and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Greggs!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Greggs keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shop Maintenance Resource Planner
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Greggs:This is your chance to really connect with the team at Greggs. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Greggs
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Greggs.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Greggs that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Greggs. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
