Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a pension scheme.
- Why this job: Be part of a vibrant culture that celebrates diversity and supports your growth.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: Flexible shifts available; perfect for students looking to gain leadership experience.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shift Manager and youll be part of a team that loves putting customers first. As part of the management team, youll be responsible for looking after the shop when the Manager isnt around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinksfor you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profitswith our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. Well match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you Youll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If youve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now Here at Greggs, we love what we do, and we have fun What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during interviews, showcasing that you're a great fit for the team.
✨Tip Number 2
Highlight any previous experience in a supervisory role, especially in customer-focused environments. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction in past positions.
✨Tip Number 3
Prepare to discuss how you handle challenges on the shop floor. Think of scenarios where you've successfully resolved conflicts or maintained high standards under pressure, as this will demonstrate your leadership skills.
✨Tip Number 4
Show your enthusiasm for the role by engaging with Greggs' products. If possible, visit a local store and experience their service first-hand, so you can speak genuinely about what you love about their offerings during your interview.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles in customer-focused environments. Emphasise your leadership skills and ability to motivate a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've inspired teams or improved customer experiences in previous jobs.
Showcase Your Values: In your application, reflect on how you align with Greggs' inclusive culture. Share experiences that demonstrate your support for diversity and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand the Customer Experience
Familiarise yourself with the different channels through which customers interact with the business, such as in-shop, delivery, and Click + Collect. Be ready to discuss how you would ensure a brilliant experience for customers across these platforms.
✨Emphasise Team Support
Greggs values an inclusive culture, so highlight your ability to support and recognise diversity within a team. Share instances where you've fostered an inclusive environment or helped a colleague feel valued.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations during a shift, such as managing stock levels or maintaining cleanliness. Think through practical examples that showcase your problem-solving skills and attention to detail.
