Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team and ensure customers have an amazing experience in-store and online.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where your leadership can shine and make a difference.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be themselves at work.
The predicted salary is between 24000 - 36000 £ per year.
About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:Inspire the team to deliver amazing results and maintain the excellent standards of the shopLead by example and serve our customers in a fast and friendly mannerPrepare our much-loved products, including making sandwiches and managing the ovensEnsure our displays are fully stocked at all times, with plenty of choice available for our customersKeep the shop looking clean, tidy and presentableWhat we can offer youCompetitive pay paid weeklyColleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs productsFree hot drinks for you to enjoy while on shiftPaid breaks allowing you to recharge your batteriesWe share 10% of all our profits with our colleaguesHealth and Wellbeing App providing Remote GP and Physiotherapy servicesHoliday entitlement that grows as your career grows with usColleague share plans to help you invest and save for your futurePension scheme to help you plan for your future. We’ll match your contributions up to 7%Confidential employee assistance app and helpline to help with your wellbeingLong service awards celebrating key milestones in your careerSavings and discounts for your everyday shopping, leisure and wellbeingAbout youYou’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About usHere at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in a fast-paced, customer-focused environment. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction.
✨Tip Number 3
Prepare to discuss your leadership style. Think about how you can inspire and support your team, especially in a busy shop setting, and be ready to share your strategies.
✨Tip Number 4
Show enthusiasm for the role and the brand. Expressing genuine interest in Greggs and its products can set you apart from other candidates and demonstrate your passion for the job.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager at Greggs. Highlight your relevant experience in customer service and team leadership.
Tailor Your CV: Make sure your CV reflects your supervisory experience and any previous roles in customer-focused environments. Use specific examples that demonstrate your leadership skills and ability to inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Greggs' culture. Mention how you can contribute to maintaining high standards and creating a welcoming environment for both customers and colleagues.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a managerial role.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you handle challenges. This will show that you're ready to inspire others.
✨Emphasise Customer Service Experience
Since the role focuses on delivering exceptional customer service, highlight your previous experiences in customer-facing roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Understand the Company Culture
Greggs values an inclusive culture, so it's important to show that you align with their values. Research their mission and values, and be ready to discuss how you can contribute to a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would manage a busy shift or resolve a conflict among team members, and articulate your thought process clearly.
