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For Companies At a Glance
- Tasks: Lead the team, ensure customer satisfaction, and maintain shop standards.
- Company: Join Greggs, a fun-loving company that values diversity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture while making a positive impact on customers' experiences.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate milestones and offer savings for shopping and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:
What we can offer you
About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview, showcasing how you can contribute to their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully managed challenges in a customer-focused environment.
✨Tip Number 3
Show your enthusiasm for the role by engaging with current employees or visiting a local store. This will give you insights into the day-to-day operations and help you articulate your passion for the position during the interview.
✨Tip Number 4
Demonstrate your understanding of the various channels through which Greggs serves customers. Being knowledgeable about in-shop, delivery, Click+Collect, and drive-thru services will show that you're proactive and genuinely interested in the role.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager. Highlight key skills such as leadership, customer service, and team motivation in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience, particularly any supervisory roles in customer-focused environments. Use specific examples that demonstrate your leadership abilities and commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Greggs' inclusive culture and your enthusiasm for delivering exceptional customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Shift Manager.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver excellent results.
✨Emphasise Customer Service Experience
Highlight your previous experience in customer-focused roles. Discuss specific instances where you went above and beyond to ensure a brilliant customer experience, as this is crucial for the role.
✨Understand the Company Culture
Familiarise yourself with Greggs' values and culture. Show that you appreciate their commitment to inclusivity and teamwork by discussing how you can contribute to a positive work environment.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle various situations on the job. Think about scenarios related to team management, customer complaints, and maintaining shop standards, and prepare your responses accordingly.
