At a Glance
- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Other info: We celebrate diversity and welcome everyone to be their true selves.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager in Carmarthen employer: Greggs
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Manager, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while working in a fun and inclusive environment that prioritises customer satisfaction and teamwork. With benefits like paid breaks, health and wellbeing support, and a share in our profits, Greggs is committed to ensuring that you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Carmarthen
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Tip Number 2
Demonstrate your leadership skills by discussing times when you've motivated a team or resolved conflicts. Highlighting your ability to inspire others will resonate well with the management team.
✨Tip Number 3
Familiarise yourself with Greggs' products and services. Being knowledgeable about what they offer will show your enthusiasm for the role and help you connect with the interviewers.
✨Tip Number 4
Emphasise your adaptability and readiness for a dynamic work environment. Share experiences where you've successfully handled unexpected challenges, as this is crucial for a Shift Manager role.
We think you need these skills to ace Shift Manager in Carmarthen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles in customer-focused environments. Emphasise your leadership skills and ability to motivate a team.
Craft a Strong Cover Letter:In your cover letter, express your passion for customer service and how you align with Greggs' values. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.
Showcase Your Availability:Clearly state your availability in your application. Since the role requires flexibility, mention any specific times you can work, especially during peak hours or weekends.
Highlight Teamwork and Inclusivity:Discuss your commitment to fostering an inclusive culture in your application. Provide examples of how you've supported diverse teams and created a welcoming environment for all customers and colleagues.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer Focus
Greggs places a strong emphasis on customer experience. During the interview, highlight your previous experiences in customer service roles and discuss how you ensure customers have a brilliant experience, whether in-store or online.
✨Discuss Team Support and Inclusivity
The company values an inclusive culture. Be ready to talk about how you support diversity within a team and how you create an environment where everyone feels welcome and valued.
✨Prepare for Practical Scenarios
Expect to be asked about handling various situations that may arise during a shift. Think about how you would manage stock levels, maintain cleanliness, and deal with customer complaints effectively.
