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For Companies At a Glance
- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to apply!
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You\’lllead the way inmaking sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to :
- Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean,tidyand presentable
What we can offer you
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Longserviceawards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service.
You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here : .
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Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes us special will help you align your approach during interviews and discussions, showcasing that you're a great fit for our team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your previous roles. Highlight how you've motivated teams and improved customer experiences, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Being able to articulate your problem-solving skills will show us that you can maintain excellent standards even when things get busy.
✨Tip Number 4
Engage with our products! If possible, visit a local Greggs and experience our service first-hand. This will give you valuable insights to discuss during your application process and demonstrate your genuine interest in the role.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous supervisory roles in customer-focused environments. Emphasise your leadership skills and ability to inspire a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've motivated teams or improved customer experiences in past positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as teamwork, communication, and problem-solving. Make sure to mention your ability to maintain high standards and keep a shop presentable.
Show Enthusiasm for the Company Culture: Express your excitement about joining Greggs and contributing to their inclusive culture. Mention how you value diversity and how you can support a welcoming environment for all colleagues.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer Service Experience
Since the role focuses on customer satisfaction, highlight your previous experience in customer-facing roles. Discuss specific instances where you went above and beyond to ensure a positive experience for customers.
✨Understand the Company Culture
Greggs values an inclusive culture, so make sure you understand their ethos. Be ready to discuss how you can contribute to a supportive environment and why diversity is important to you.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would manage a busy shift or resolve a conflict within the team.
