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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and maintain shop standards.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and a growing holiday entitlement.
- Why this job: Be part of a vibrant culture where your leadership can shine and make a difference.
- Qualifications: Previous supervisory experience in a customer-focused role is essential.
- Other info: We celebrate diversity and welcome everyone to be their authentic selves.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:
What we can offer you
About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in a supervisory role, especially in fast-paced environments. Be ready to share specific examples of how you've motivated teams and handled customer interactions.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise during a shift. Think about customer complaints, team dynamics, and maintaining high standards under pressure.
✨Tip Number 4
Show enthusiasm for the role and the brand. Being genuinely excited about working at Greggs can set you apart from other candidates and demonstrate your commitment to the position.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Manager at Greggs. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Make sure your CV reflects your supervisory experience and any previous roles in customer-focused environments. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention how you align with Greggs' values of inclusivity and teamwork, and express your enthusiasm for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Shift Manager.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to engage and support others.
✨Demonstrate Customer Focus
Greggs places a strong emphasis on customer service. During the interview, be ready to discuss your approach to ensuring a brilliant customer experience, whether in-store or online. Share specific instances where you went above and beyond for customers.
✨Highlight Your Adaptability
No two shifts are the same, so it's important to show that you can handle a variety of situations. Prepare to talk about times when you've had to adapt quickly to changing circumstances or manage unexpected challenges.
✨Emphasise Teamwork and Inclusivity
Greggs values an inclusive culture. Be sure to express your commitment to diversity and teamwork. Discuss how you've fostered an inclusive environment in previous roles and how you plan to do the same as a Shift Manager.
