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For Companies At a Glance
- Tasks: Lead the team, serve customers, and maintain shop standards.
- Company: Join Greggs, a fun and inclusive workplace that values everyone.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while delivering amazing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:
What we can offer you
About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss how you've handled challenges in a fast-paced environment, as this is crucial for a Shift Manager role.
✨Tip Number 3
Show your enthusiasm for the role by engaging with current employees or visiting a local Greggs store. This will give you insights into the day-to-day operations and help you ask informed questions during your interview.
✨Tip Number 4
Highlight your customer service experience and how you’ve gone above and beyond to ensure customer satisfaction. Greggs values exceptional service, so demonstrating your passion for this will set you apart from other candidates.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager at Greggs. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Leadership Experience: Emphasise any previous supervisory or leadership roles you’ve held, especially in customer-focused environments. Use specific examples to demonstrate how you inspired and motivated your team to achieve great results.
Showcase Customer Service Skills: Greggs values exceptional customer service. Include examples in your application that showcase your ability to engage with customers and ensure they have a brilliant experience, whether in-store or online.
Express Your Passion for Inclusivity: Mention your commitment to fostering an inclusive culture. Share experiences where you recognised and valued diversity within a team, as this aligns with Greggs' values and culture.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer Service Experience
Highlight your previous experience in customer-focused roles. Discuss specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the values of the company.
✨Understand the Company Culture
Familiarise yourself with Greggs' culture and values. During the interview, express your appreciation for their inclusive environment and how you can contribute to maintaining a positive workplace atmosphere.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would manage a busy shift or resolve a customer complaint effectively.
