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For Companies At a Glance
- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to apply!
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:
What we can offer you
About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .
Shift Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you inspired others to achieve great results.
✨Tip Number 3
Demonstrate your customer service passion by sharing stories of how you've gone above and beyond for customers. This will highlight your dedication to creating a brilliant shopping experience.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, as these are crucial for a Shift Manager role. Showing that you can adapt to different shifts will make you a more attractive candidate.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, particularly in customer-focused environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership abilities.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to inspire a team. Provide specific examples of how you've successfully led a team or improved customer experiences in past roles.
Showcase Your Values: Highlight your commitment to inclusivity and teamwork in your application. Mention any experiences that demonstrate your support for diverse teams and how you value different perspectives in the workplace.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shift Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver excellent results.
✨Emphasise Customer Service Experience
Since the role focuses on customer satisfaction, highlight your previous experience in customer service. Discuss specific instances where you went above and beyond to ensure a positive experience for customers.
✨Understand the Company Culture
Greggs values an inclusive culture, so make sure you understand their ethos. Be ready to discuss how you can contribute to a supportive environment and why diversity is important to you.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as managing a busy shift or resolving a customer complaint. Think through these scenarios beforehand to demonstrate your problem-solving skills.
