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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's vibrant team in a fast-paced retail setting.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude and willingness to learn in a team.
- Other info: Flexible shifts with excellent career growth opportunities.
Job Title
Service Colleague
Location
FS – 1459 Crofters Lodge Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
12
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
16 October 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your chat to really impress.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you’ve gone the extra mile to help someone out—this will show us that you’re the perfect fit for our Service Colleague role!
Team Spirit is Key: We love a good team player! In your application, mention times when you’ve worked well with others. Whether it’s in a job or a group project, showing us that you can collaborate effectively will definitely catch our eye.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. Make sure to include examples of how you’ve demonstrated dependability in previous roles. This could be about showing up on time or taking pride in your work—let us know you’re someone we can count on!
Keep It Positive: A positive attitude goes a long way! Use your application to convey your enthusiasm for the role. A few upbeat phrases about why you want to join our team can really make your application stand out. And don’t forget to apply through our website!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like customer service, food preparation, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer focus is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to making someone's day better with a friendly chat. Highlighting these moments will demonstrate your suitability for the role.
✨Emphasise Teamwork and Reliability
Since you'll be working in a fast-paced environment, it's important to convey that you're a team player. Share instances where you've collaborated effectively with colleagues or supported them during busy times. Also, mention your reliability—being punctual and dependable is key in this role.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Talk about how you approach challenges with a can-do mindset and how you enjoy creating a welcoming atmosphere for customers and colleagues alike.