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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly team in a fast-paced retail setting.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude and willingness to learn in a team.
- Other info: Flexible shifts available, including weekends and evenings.
Job Title
Service Colleague
Location
FS – 1420 Acorn Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
20
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
6 October 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your chat to really impress.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share examples of how you've made someone's day better or resolved an issue—this will show us that you’re the right fit for our team!
Team Spirit is Key: We love a good team player! In your application, mention any experiences where you’ve worked closely with others. Whether it’s in a job, school project, or even sports, let us know how you support your colleagues and contribute to a positive environment.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. Make sure to emphasise your punctuality and commitment in your application. A quick note about your work ethic can go a long way in showing us you take pride in what you do!
Bring the Positivity: A positive attitude can brighten up any shift! In your written application, share how you maintain enthusiasm at work, especially during busy times. We want to see that you can bring energy and joy to our team!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer satisfaction is paramount. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone's day better with a friendly chat.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, it's crucial to highlight your ability to work well with others. Think of instances where you've collaborated with colleagues to achieve a common goal or supported someone in need. This will demonstrate that you're a team player.
✨Bring a Positive Attitude
Your energy and enthusiasm can set you apart from other candidates. During the interview, let your personality shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work in a vibrant team at Asda. A positive attitude can be contagious!