Service Colleague

Service Colleague

Norwich Full-Time No home office possible
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Greggs

At a Glance

  • Tasks: Serve delicious food and create a welcoming environment for customers.
  • Company: Join Asda's friendly team in a fast-paced retail setting.
  • Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
  • Why this job: Be at the heart of customer experience and make a real difference.
  • Qualifications: Customer-focused attitude and willingness to learn in a team.
  • Other info: Flexible shifts with excellent career growth opportunities.

Job Title

Service Colleague

Location

FS – 1207 Snetterton Greggs

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

16

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

21 September 2025

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: Greggs

Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague in Snetterton, you'll enjoy competitive pay, generous discounts, and a range of wellbeing benefits, all while being part of a supportive team that values your growth and contributions. With opportunities for flexible pay and access to various employee support services, Asda ensures that every colleague feels valued and included.
Greggs

Contact Detail:

Greggs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.

✨Tip Number 2

Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your interview to really stand out.

✨Tip Number 3

Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in the past and how you can contribute to a positive team environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family. Don’t miss out on this opportunity!

We think you need these skills to ace Service Colleague

Customer Service
Teamwork
Reliability
Positive Attitude
Willingness to Learn
Communication Skills
Flexibility
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share examples of how you've made someone's day better or how you enjoy helping others—this is key for a Service Colleague role!

Team Spirit is Key: We love team players! In your application, mention any experiences where you've worked well with others. Whether it’s in a job, at school, or even in sports, showing that you can collaborate effectively will set you apart.

Be Reliable and Ready: Reliability is crucial in our fast-paced environment. Make sure to convey your commitment to showing up on time and being ready to work. A simple statement about your work ethic can go a long way!

Keep It Positive: A positive attitude is infectious! Use your application to express your enthusiasm for the role and the food service industry. Let us know why you're excited about the opportunity to join our team at Asda!

How to prepare for a job interview at Greggs

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

As a Service Colleague, customer satisfaction is paramount. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone's day better with a friendly chat.

✨Emphasise Teamwork

Since you'll be working in a fast-paced environment, it's crucial to highlight your ability to work well with others. Think of instances where you've collaborated with colleagues to achieve a common goal or supported someone in need. This will demonstrate that you're a team player.

✨Bring a Positive Attitude

Your energy and enthusiasm can set you apart from other candidates. During the interview, let your personality shine through. Smile, maintain eye contact, and express your excitement about the opportunity to contribute to a friendly team at Asda.

Service Colleague
Greggs
Location: Norwich
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